"Very satisfied with purchase from Acnodes. Made a mistake on the order form. Had ordered a pc's with a few too many zeros. Luckily they caught the error and gave us a call to confirm it. Order came in on time so we could install it before we all left for vacation. Real happy. "
"I stumbled upon this site while looking for rackmount pc's and a mountable lcd monitor. Easy to navigate and the represetative I got was a real cheerful guy. Even with the holiday rush we still recieved our orders for our server guys to install. Not a computer person, but I do handle the orders for the business and our IT guys said they liked how the motherboard wasn't bogged down with extra cables flapping about and that it was tucked nicely to allow airflow and keep overall server temp down.
I'd recommend giving them a call too you need to adjust your order or make one. We needed to adjust the quantity and 2 had to be a different configuration. Plus we needed a longer cable for the monitor. They didn't mind the order adjustment and were understanding about it too.
If i had to choose a downside it is that they are on the west coast and we are east coast. (conneticut) So when we needed to adjust our orders it was a bit tricky. When we work start work, their sleeping, and when they reply to our call, we're on lunch break. Just stick to email.
Although this is their old address,believe they are in chino now. Their website should have all the updated info. "
"Purchased a grip load of LCD keyboard drawers from this site and they operated very well. There were no complications from any of the units I ordered. Take a look at the LCD keyboards at http://www.acnodes.com/
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"BEWARE!
If these guys can't fill your on-line order with the model you wanted, they will send you a similar model labeled as if it was what you ordered. They did this to me twice before I figured out what they had done. I sent them both back, but they actually got away with charging me restock fees! My credit card company had me jumping through hoops for four months when I disputed the charges, and in the end they said it was up to ACNODES to decide. I COULD NOT BELIEVE IT!"
"I was going to source a Panel PC from acnodes.com, so I grabbed our bookkeeper's card info - the one used for all our major purchases and recurring payments.
Made the order - no problem.
Now, what's the first thing you do when you order something online and receive a confirmation email with an order tracking link? You click the link to see that it looks normal.
I did - and it looked normal, except there was our cc number, exp date, cvn, billing address....
None of it obfuscated.
And I wasn't prompted for a password either.
With a sick feeling, I decremented the order number on the address line of my browser and saw someone else's order - with their payment information, including cc number, exp date, cvn, billing address....
So we canceled the card immediately, and then spent the rest of the day trying to get someone to give a damn.
Called Acnodes and their response was that they didn't write the code - it was outsourced.
To their surprise, I found their answer less than satisfying, and they couldn't understand why I wanted the site shut down immediately.
You'd think Visa would have some sort of security breach hotline?
Not one that you can find on their site.
Tried the bank - no one there had any kind of hotline number - but they referred me to the FBI's cyber crime division. Of course, simple incompetence isn't a crime, so they referred me to the FTC....
Mind you, all this time I'm browsing through orders in amazement at how long this has gone on.
Stomping my foot in frustration and swearing under (and over) my breath.
There were orders going back at least 4 months, all completely exposed .
I finally googled for an internal number for Visa fraud reporting.
I called them, then emailed them and the site's web host the details, and it was down about 15 minutes later.
It's a damned good thing that I'm a reasonably honest person. That particular site sells only big ticket items. The $1000+ purchase I was making was on the low end of what they sell, so most of the cards I was seeing were Platinum corporate cards - the kind that get paid by someone other than the person making the purchases - the kind that someone carding merchandise would swoon over.
I did email a few of the folks whose cards were exposed. Of the five I emailed, only one even bothered to email back a Thank You.
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