"I ordered from AC Tool Supply because of their great price on the item I was looking for despite reading some negative reviews. Bad choice. They charged our card for the item on the day I ordered it and then didn't ship the item until 3 weeks later. It was very difficult to get an order confirmation, receipt, or estimated ship date. NEVER would give me any shipping information, until I threated to cancel order or dispute charge with credit card company. They seemed knowledgeable and helpful about the stuff they are selling but their customer service sucks big time. I would not recommend them. "

"Absolutely terrible , received 4 different promises for extended shipping dates after my paid purchase. First response promised 3-5 days from order date. Not pro active to inform me of additional delays, had to contact them when item shipping notification didnt show. Going on thirty days after order, still getting run around and still no item. Asked for refund.

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