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ADS Technologies

2 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-06-19

"New unit never worked for more than a few minutes at a time. Expended hours trying things. USBAV705 - Instant TV Deluxe USB (sells for up to $200) would not be regognized by a fresh XP SP2 PC (tried a few PCs) by device manager until unplugged & reconnected after each reboot. Unit runs very hot. Software awful. ADS Tech had me mail unit to them (they make it hard) - said sending a replacement but sent me back same unit - they do not offer refunds and do not honor warranty. Ended up buying a competitor (ATI) device which worked fine. As a tech for 20 years, have never seen such a bad company. Orb TV said may pull recommendation. Save yourself time - avoid ADS Tech. I'm contacting Attorney General to report these con men.

Thier BBB D rating is at: http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13029769
"

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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
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Web site being easy to use
Speed of web site
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Verified
1/5

2005-01-07

"Purchased a hard drive enclosure from a local Fry's retail location, which was advertised with a thirty dollar rebate from ADS Technologies. Since that time, I have spent literally hours trying to obtain this rebate, always being told that there is a check made out two days earlier than my call and it would be mailed "next week" via third class mail. I have received three different "check numbers", but no check. ADS says they are not responsible because this is a special arrangement between their sales people and Fry's, fulfillment is outsourced to a third party. Bottom line isI have no check after six month's and no help from ADSTech."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services