"I bought a MSI GT60 laptop, as an international costumer its hard to find good service for a non native english speakers. But for AgearNotebooks was an easy target!! The phone service it's amazing because the understood that I was on vacations and a non native english speakers so they took over time to fix my phone problems with the translation. The laptop is in super price, the service is perfect! I will definitive buy mi next computer equipment with them!!
"

"This laptop was for my daughter who is an art student in college. We wanted a computer that would be powerful and reliable.I decided to purchase an ASUS laptop after having a very bad experience with an HP laptop I bought through HP.

After some research, I called AGearNotebooks late on a Sunday evening and left a message. To my surprise, I got a call-back about 15 minutes later from Frank, one of the sales reps. He was knowledgeable and very responsive to all of my inquiries. I "built" the computer on their website - which was very straightforward and easy to use - and placed my order. I even made some modifications to my configuration the next day and every time I called, I either spoke directly to the sales staff or received a call-back within 15-20 minutes; the same with emails. We are VERY happy with the laptop, it is built very well and should last our daughter through the rigors of college. As a consumer, you want confidence in the product, and the company you purchase it from. My experience with AGearNotebooks has been a GREAT one! I definitely recommend them and I will purchase from them again."

"Excellent service. The actually called me back a couple of times after
I had called but not left a message. I was looking for a very particular machine configuration, and they helped me a lot in advance of the purchase, and afterwards.
They also upgraded me to the next model as 4th gen chips came out.
I just wish they had told me before shipping, but it all worked out."

"Terrible service. First of all, the time it takes for the processing and prepping your laptop are not at all accurate, I've been waiting for my laptop for 9 shipping days and it still hasn't been sent to me yet.

They refuse to work with you if you have a problem, they tell you that "It's not their problem" and try to hang up on you. Then when you ask how it's not their problem they'll tell you that they don't actually touch the laptops, they just order them on your behalf from Asus, MSI, or Sager, but they offer their own warranties? They use a Hayward CA phone number, but I think it's a Chinese reseller since no one that I've reached has been able to speak without heavy accent or write in proper English. Absolutely terrible and unprofessional outfit. Do not buy from them!"