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5/5

2018-08-13

Great customer service, prompt delivery

"I purchase 16 stones from them and they all came with better quality than viewed, on the screen and there certifications we're very clearly printed and easy to read and most helpful."

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Verified
1/5

2014-02-06

"I had a very unpleasant experience with AJS Gems of Bangkok, and would advise anyone against buying gems from them. I only dealt with Ron Nash, and the other directors may or may not be honest and reputable. But I consider Ron Nash to be a dishonest and unprofessional shyster, and wish that I had not come across him on the web. I agreed a price with him for an expensive ($6,100) ruby, but he ignored several requests from me for AJS Gems to provide a 'side view' of the stone. He then asked me to pay the funds into the personal 'offshore' (i.e. Hong Kong) bank account of one of the directors of the company, rather than into a bank account of the company itself. When I queried this with him he replied that the transaction was cancelled. I don't know what these guys are up to, but I formed the impression that they are (very plausible) confidence tricksters."

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3/5

2013-02-20

"The gems are nice but some overpriced. They only show 1 view of the gem and since it is cropped and floating seems means to me they've been enhanced. They're ok but not great. Ron is good at getting back with customer service but never tried to return anything before. "

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Verified
5/5

2009-09-22

"No worries is what I got from a long list of worries I expected in dealing with an online company from another country! WOW!! You get a personal phone call promptly when you ask for it, and from a very personal and knowledgeable Arnold! There are absolutely NO hassle's, just friendly service. This is what I was promised:

Red Zircon 14.65 carats

This is a spectacular stone.. A large Red Zircon with incredibly flashy fire. This stone has been superbly cut into a beautiful cushion shape, we cut this gem to ensure maximum brilliance, full luster and a surface free of chips or scratches. A brighter and more vibrant stone than the picture can even show... This is a real attention grabbing gemstone, perfect for your next unique jewelry design. Don't miss out on this beautiful top quality red zircon, guaranteed to take your breath away! All AJS Gemstones are 100% Natural and Guaranteed.

It made me giddy seeing this stone in person! 100 times the beauty vs in photo's. Its a big juicy, bright, fiery stone that far exceeded my expectations! I LOVE it! I saw another website with stones as much as 300-400% more per carat for apparently equal quality. Lucky, lucky, lucky!
"

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5/5

2009-05-26

"AJS Gems is very honest, reliable and efficient. I have been a customer for just over six months and have purchased several stones. At first I was hesitant purchasing gems - from a company so far away - sight unseen; but after receiving my first shipment, I saw the quality of their stones (better than pictured and described on their site), and I was very pleased. I feel secure in their integrity and honesty. Customer service is great with prompt and complete answers to any questions one may have regarding their service, company or the stones you are interest in obtaining. One of the perks in purchasing your gems from AJS is the free Certificate of Authenticity which gives a complete description and photo for each gem you purchase. Other companies charge as much as $20.00 a stone for these certificates and they do not include as much information as the free certificates provided by AJS. I have not had one problem or issue with any of my orders and fully recommend AJS for honesty and the fine quality of their stones."

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Verified
5/5

2009-05-25

"AJSGems.com - There easy to deal with great customer service, helpful and friendly. Their gemstones and prices are the best I've found. Shelly



"

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5/5

2009-05-23

"Ajsgems my best supplier for gemstones. Always best service. My last purchased Opal is just gorgeous. "

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Verified
5/5

2009-01-29

"Thank you AJS, guys you are the best! Got my Tourmaline in 2 days, and it is better then on photo, as expected!"

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