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Product & services pricing
3.84/5
Chance of future purchase:
3.96/5
Shipping & packaging:
3.89/5
Customer service:
4.00/5
Return/Replacement policy:
4.04/5

Verified
3/5

2023-11-16

Don’t get in a hurry

"All of the information about “Estimated shipping dates” and “Lead Times” listed on the website & order confirmation may lead you to believe that they will process your order and ship in a timely manner. They can process you payment almost immediately. But I guess shipping you what you’ve paid for is extremely difficult per how long it will take. Not sure how long exactly, but is looking closer to a month to ship an “In stock” product. Priced cheap, but I guess I’ve figured out why. "

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Rep reply posted 2023-11-16
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review. We appreciate your patience and yes, as you can imagine, with the current political climate we have seen a huge surge in demand for our products. Current processing times are at least 7-10 business days, even for items that are marked as "in stock" as we manufacture in batches and most armor products are made to order. All of our armor is also made in house here in Phoenix Arizona. We are the largest direct to consumer armor manufacturer as we innovated the body armor market and brought it to the Freeman of the United States in a way that made it more accessible and affordable. We never cut corners on any of our processes as we take very seriously the importance the responsibility we have in providing a life-saving product. With that stated, the good news is that your order is in our Picking Queue and you should see shipping tracking information either today or tomorrow. Thank you again for your patience and for choosing us to be your Armorsmith of choice. We know you will not be disappointed with the final product.”


Verified
5/5

2023-11-15

Finally a website, ready to navigate.

"Easy peasy, looking forward to check out the quality... first set, I just plan on using on the range... seems to me a no brainer, SAFETY ITEM"

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Rep reply posted 2023-11-15
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review. We are honored to be your Armorsmith of choice. We look forward to getting your order out to you! Please let us know if you have any questions before or after you receive your order and also if there are any other products you wish we manufactured or offered to our lineup on our storefront. Thank you for your business and support!”


Verified
5/5

2023-11-15

Easy to order and track once shipped

"The quality is very good along with communication "

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Rep reply posted 2023-11-15
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! We are honored to be your Armorsmith company of choice. Please let us know if there are other items that you desired we manufacture or provide through our website. We look forward to getting your order shipped to you and serving you in the future. If you have any questions, please let us know. Thank you for your business and support!”


Verified
5/5

2023-11-15

Excellent Quality

"Best price, best quality on the market hands down. Comfortable fit. "

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Rep reply posted 2023-11-15
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review! We appreciate your feedback and recommendations. Your order is shipping out today! Thank you for your business and support! Please let us know if you have any questions and how we can serve you in the future.”


Verified
5/5

2023-11-15

not my 1st. time purchasing plates from ar500

"easy to use web site well designed site lots of valid information."

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Rep reply posted 2023-11-15
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review! We are honored and humbled to be your Armorsmith company of choice. Thank you for your feedback and for being a return customer as well. We certainly have gone to great lengths to make our ecommerce shopping experience as streamlined as possible. We are also working on creating more user knowledge of our products and related skills, so keep following us for more content coming soon! Please let us know if you have any suggestions to improve our product line or services we offer. Thank you again for your business and support!”


Verified
3/5

2023-11-14

Confusing adds

"As of this moment I'm not even sure what I purchased. In one bundle I was getting 4 vests on a bogo for around $600 another I'm getting 2 for around $900 the add ons do not reflect well and bonus discounts to awlie to apply. It was a bit frustrating. I hope the product over shadows the purchase experience."

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Verified
5/5

2023-11-14

Best Armor and Prices bar-none!

"Super deals and their customer service is the best! I have shopped here for a couple years now! Shipping is punctual as well."

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review and also for being a return customer! We appreciate that you take seriously your responsibility to protect and preserve your life and your loved one's lives. Please let us know if there are any products that you desire for us to manufacture or carry on our website. We are always taking suggestions and looking for ways to expand our line of products we provide to our customer base. Thank you for your business and support!”


Verified
5/5

2023-11-14

Great Experience

"Informative website and easy to navigate. Hoping the products match the quality of the buying experience. "

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review and for the feedback of our website. Our IT team has worked hard to make it a seamless shopping experience. We appreciate that you take seriously your responsibility to protect and preserve your life and your loved one's lives. Please let us know if there are any products that you desire for us to manufacture or carry on our website. We are always taking suggestions and looking for ways to expand our line of products we provide to our customer base. Thank you for your business and support!”


Verified
5/5

2023-11-14

Awesome stuff!!! Can’t wait to use it.

"Great experience, thank you "

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! We appreciate that you take seriously your responsibility to protect and preserve your life and your loved one's lives. Please let us know if there are any products that you desire for us to manufacture or carry on our website. We are always taking suggestions and looking for ways to expand our line of products we provide to our customer base. Thank you for your business and support!”


Verified
5/5

2023-11-13

Pjnavan78

"Impressed with your presentations. "

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! We appreciate that you take seriously your responsibility to protect and preserve your life and your loved one's lives. Please let us know if there are any products that you desire for us to manufacture or carry on our website. We are always taking suggestions and looking for ways to expand our line of products we provide to our customer base. Thank you for your business and support!”


Verified
5/5

2023-11-13

Good quality

"Feels and looks high quality "

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your feedback and review! We are honored to be your Armorsmith. Please let us know if you have any questions on any of the products you purchased. We are always happy to help. Thank you for your business and support!”


Verified
5/5

2023-11-13

Good options and Great Steal

"I’m not the kind to fluff it up, amazing deal and amazing product. Buy if you can!"

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review! We appreciate your feedback and no-nonsense approach! We hope to serve you in the future for all of your body armor needs. Please let us know if you need anything else!”


Verified
5/5

2023-11-12

Easy clear and quick

"Easy clear and quick, I found the product I wanted, added a few accessories and was done shopping within ten minutes. I knew what I was buying from the description and moved smoothly through the process."

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review! It is great to hear that the optimizations we have made on our website made your shopping experience quick and efficient. As we appreciate feedback, please let us know if there were any other additional items that desire we manufacture or provide from our website. Thank you again for your business and support!”


Verified
4/5

2023-11-12

I’m on the fence still.

"Navigating the website wasn’t as easy as it should be. But I did manage to find everything I was looking for "

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Rep reply posted 2023-11-14
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review and feedback! It is very valuable for us to know what we do well and what we can do better in the future to give our customers the best service and shopping experience. Do you have any suggestions for making the shopping experience easier? Thank you again for your business and support!”


Verified
5/5

2023-11-12

Simple easy website. Unparalleled value.

"Website was easy to use. Value is unparalleled."

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