"Side plates are an option I want and AR500 Armor has come thru once again. Great product at an incredible price!
360° degree protection with frag lock coating is the way to go if you're a serious warrior.
Thank You AR500 Armor"

"Easy breasy as always. Great product great sale price."

"Found what I needed. Checkout was quick and easy. Looking forward to getting my order."

"Easy to navigate website!! Great price! Will definitely recommend "

"in 20 years in e-commerce never have I dealt with a company that refuses to issue a refund or offer returns. Beware of this company the item did not fit and is too short and they do not offer refunds. Customer service is not willing to work with their customers."

"Beware of poor shipping and handling.

The items were horribly packed and unsecurely shipped in a FedEx plastic envelope instead of a sturdy cardboard box. They only used one strip of tape to the flap. No other protection was added.

The AR concealment carrier was folded in half like a piece of paper; it came out wrinkled.

The AR500 velcro patch had the invoice paper's ink rubbed into the white lettering. Terrible.

All items where tightly stacked together WITHOUT additional protection, like bubble wrap or packing paper, into the FedEx PLASTIC ENVELOPE. AR500 did not even use a cardboard box.

I sent an email and photos with my concerns to support's email. The customer support response was quick and professional to mitigate and deflect their own failure in allaying the customer's displeasure.

The support team is blaming the Warehouse team and "forwarded" the concern, but nothing will come of it. Throwing their own warehouse under the bus is the easiest thing for AR500Armor to do. I feel that I could not be the only person who received the AR Concealment Bundle in a plastic envelope.

I decided reluctantly to keep the items. AR500's return and exchange policy for store credit only is stacked against the buyer. Their return policy would make me lose more money since I would have to pay the return shipping and only get store credit.

If I had shipped the items back in the exact same terrible manner, the company would likely deny my claims in its own favor.

I have read comments on various sites.

I was giving AR500's products a chance to form my own opinions. I do like the product, but not so much for the company now.

Sadly, the awful shipping and lack of concern for the customer's first impression upon receiving the package are negatives for me.

I will most likely avoid AR500 and its sister site Ironsidebodyarmor.

All this disappointment and frustration could have been avoided by simply using a strong cardboard box, instead of a flimsy plastic envelope. Don't forget that FedEx also provides boxes!

This is a prime example of a business's failure in customer retention and bad first impression.

I don't expect any further response from this company. They know what they did was unprofessional and wrong. They got the money in the end. That's all that matters to AR500Armor."

"It is very sturdy and comfortable. I am very satisfied and feel very safe with my Testudo Gen 2, thank you."

"This box didn't disappoint. I bought the $340 mystery box and it was full of useful gear. To be honest, I was expecting their entry level body armor, but it was all upper high end stuff. It was well over twice the price of the items individually. I Loved it!"

"I bought 2 items from AR500: 1 AR Concealment Plate Carrier 10" by 12" (in white), & 1 Hybrid Soft Body Armor 10" by 12". I like the soft body armor a lot, it's very flexible, pretty darn thin, & also lightweight! It did take about 7 weeks to arrive, which was expected, & was fine, because I wasn't any any hurry to get it. They warn you that the higher-end soft armor will take some time to build, & I was happy to wait, because this armor is what I expected it to be. The concealed plate carrier is sleek & simple, & suits concealment well."

"Even though the delivery took longer than expected, I understand with the current situation. Items have exceeded my expectations and looking forward to purchase more items. I do wish the vest(plate holder) covered more of my torso but that's on me. Thank you AR500 Armor. Until next time!"

"picked up a valkyrie plate carrier and i am very satisfied with it, came as a package deal so got plenty of extra attachable pouches, also like that i can take the plates out and use it as a lightweight shooting vest has plenty of pockets and places to attach magazine holders & a pistol holster. took a bit longer to receive it due to high demand but they kept me up to date through out the process"

"Pouches received and installed. It took a little studying to figure out how to best attach them, but I got it. It would be helpful to have installation videos for novices to body armor like myself. My wife and i both have AR500 vests. Many thanks!"

"For the price, this is the best armor that can stop rifle rounds."

"Needed some body armor and AR500 outfitted me with a quality plate carrier and accessories for a decent price. Wait time was advertised at about 6 weeks. My order arrived at my door in 3 weeks. Great experience with AR500!!"

"I bought a testudo package, needed to make a few updates to my order so I called and was helped immediately by Mitch. I had the expectation that my armor would take 6 weeks to arrive, but it only took 3! Super happy with the quality of the armor and the support team was awesome! "