"To whom it may concern,
I placed an order several months ago and unfortunately missed the email sent to me in regards to an overweight shipping issue. I sent an email to customer service and within about an hour they tried calling me, but I was unable to answer at the time and honestly didn’t know it was them calling me. A couple of hours later I was called from the same area code and was able to answer the call, well to my fortune it was Travis one of their customer service representatives. I would like to preface the rest of my review by letting you know that I am the owner of a roofing company started in 1972 by my father a month before I was born and my business is 100% based on previous customers and word of mouth. Having around 90 people that work with me and an average tenure of over 15 years I can appreciate a cultivated culture by management/ownership of respect and caring to provide a customer service experience second to none. With all of that said I felt the sincerity of Travis’s efforts to help fulfill my original order and his genuine desire to ensure my experience with AR 500 would culminate into a positive outcome. To Travis’s credit he admitted he didn’t have an answer to one of my questions and asked if it was ok to call back once he did, I appreciated that very much especially given the fact that he called me back within five minutes to confirm/clarify. I honestly haven’t had such a great customer service experience since I can remember and I can’t recommend this company any higher. I should have products I ordered this week and I’m sure the quality will be just as good Ethel way I was treated by Travis and his manager Ms. Gator who followed up after my contact with Travis. This company deserves six stars!
Respectfully,
Lee "

"2nd time ordering gear from them. Will continue to do so!"

"So I was incredibly surprised at the goodies in my mystery box
Low and behold I opened the box to find a tetsudo carrier with level 3+ plates "

"very good service chat , my problem is i dont have a computer at home ,so i had to wait to go to work to see the video . Also the youtube vid wasnt clear to me which way the molle strap went into the tab since it has two ways to enter. "

"I have ordered three times from this place. Amazing,easy, fast shipping. Love it"

"My order did not ship as quickly as anticipated, but They kept me informed of any changes or updates during the process. Great service; these people really care about their customers."

"Bought the BOGO Testuedo package and have been super impressed. From the materials to the finish these products are amazing. Carrying my plates with me every day I work now. "

"As a New buyer I purchased the Veritas plate carrier as well as the level three body armor and couldn’t be happier! Between the instructional videos on YouTube and the customer service I absolutely love AR 500 and don’t plan on going elsewhere for any of my plate carrier or accessory needs. 5 out of 5 stars! "

"I'd previously bought a coyote Veritas for myself and a Freeman for my wife, during the troubles of Summer 2020. When she got her new job as a schoolteacher, I decided to get her another Freeman to keep in the classroom. While I was shopping, using the very generous veterans discount offered y AR500, I bought yet another Freeman to keep next to my bedroom rifle and in the car as my "go fast" rig set up with just some mag pouches and a tourniquet. Couldn't be happier with my purchases! "

"After a long over anti anticiapated wait i finally got my order. I have gotten sevral and all were on time and great. The last one took for ever because is the most orderd item on the menu. plus answerd all my calls and questions that they could. I was hoping for somthing free like an iv side plate kit or pistol holder shot gun card or somthing cool. while i waited i seen alot of cool stuff i wanted to buy but i had to wait and wait but now is here i can do whatever. i am greatfull for what i have. is true real quality and looks amazing in comparing to all other of brands. also as a pointer i think that youre company should put some better direction on how to put stuff together on all types of carriers. people would browse the site alot more as well and that means more buys on product. because there is no other information but what is there on the site. but besides that thank for my order and hopefully more to come."

"I feel that it was really easy to be able to go to the ar500 website, and find what I was looking for at a decent price. Great lead times, great communication, overall it was a nice experience would definitely recommend this company thumbs up"

"Just got them and put them all together. I have hope I never have to use them. Need a solution for the spall, as they are not coated! They seem as I saw on the site!"

"The best service with the best quality, what more can you ask for! "

"The process of ordering was quick and easy, the choices were good. The merch arrived with dispatch. The only thing I could wish for is that you consider increasing the sized you offer for your AR battle belt!! There are quite a few of "us" who desire to be prepared who have... shall we say.. expanded a bit as we got older! LMAO Seriously, you offer a superior product and your value is amazing."

"My buddy and I split the AR Freeman 2 for 1 deal a couple of weeks ago. This was 2 plate carries, 4 multi-curve Level 3 plates and 4 trauma pads for $242. I ordered on Aug 16 and the website said 3 week delivery time. Instead, it shipped on the 19th and arrived on the 22nd, so I'm very happy with shipping. I rigged mine with a Serpa Glock 17 holster, an AR 500 double 9mm mag pouch, a CAT tourniquet with pouch and 2 Condor shoulder pads and this was all in Coyote. With a loaded G17 and 2 loaded ETS 20-rd mags it weighs 16.5 lbs.
So far, I'm very pleased with the price I paid and the product I received and would recommend it to anyone."