"Helpful staff and excellent service. "
"Made purchase 02/06/20 and received it 08/25/20. Was over the lead time by 8 weeks. It was dissapointing on the wait but customer service was prompt and responsive. Glad I waited for my order and didn't cancel."
“Thank you! We apologize for not meeting the estimated lead time, and thank you for your patience and support. We are glad you are satisfied with your order”
"Have not really had a chance to wear it for a long period yet but, it seems well made. My only doubt (and this may be true of all such products) is it seems shorter than I would like on the bottom. It does not cover as much as I would like. I intend to get the side plates. Maybe there is a lower plate as well."
“Thank you! We appreciate the review, and would like to verify you have the correct size of plates.
To be absolutely certain of the sized plates you will need, you can measure your torso. To do this, you would measure across from nipple to nipple to get the width and from sternal notch to your belly button and subtract 2"-3" to get the height. This will give you the best idea of the sized plate that you need.
If what you have is not the correct size, then you may be able to request a return. Please review our return policy and submit a return request here:
https://www.ar500armor.com/shipping-and-return-policy.html”
"I will be ordering from AR500 again. Shipping was a little slow but I and satisfied with my plate carriers. I wish they would make a wider & longer size for us big & tall guys! lol "
“Thank you! We apologize for not meeting the estimated lead time on your order, and appreciate your patience and support. ”
"I was fortunate enough to win an AR500 Armor giveaway and continued to follow and review their products. After months of searching the internet and listening to all of the feedback, I finally purchased their 3+ plates to complete the set up and they arrived when they said they would. They make quality products at a great price. I will go back to them time and time again for all of my product needs!
"
“Thank you! We appreciate the review, and thank you for your continued business! And once again, congratulations on winning the giveaway”
"I have carried AR500 armor on duty in the form of a full plate carrier and a plate on my soft body armor. I recently order backpack inserts for myself and children. There shipping is fast and there products a well made. "
“Thank you! We are glad you are enjoying your order, and appreciate you taking the time to leave a review”
"Ordered a set with carrier, steel, battle belt and assortment of accessories. I was helped, by a real person, to substitute a few different items and clarify price and adjustments, sizes, etc. In the end, decided to get a whole second set with even stronger steel. Kevin Rowley from customer service was a consistent person in answering questions and arranging custom orders and answering questions all while maintaining top notch customer service attitude. SO RARE to experience this in this modern day. Thank you Kevin and AR500!"
“You're welcome, and thank you as well! We are glad we could help, and thank you for your continued support! ”
"No problem at all using website to determine type of carrier and plates to purchase. They had a few sales going on which caught my eye also. I am totally satisfied with my decision and recommend ar500. The reason I couldn't give 5 stars is my order shipping past due without notification of an alternate shipping schedule. Customer service is fantastic answering questions but are not privy of shipment times. "
“Thank you! We are glad you are satisfied with your order, and apologize for the delay. You should have received an automated message when your order met it's estimated lead time, We hope we still have you business, and thank you for your support. ”
"I ended up getting the level 3+ with the testudo plate carrier. And I got to say I'm impressed. The steel is a lil heavy so I would recommend getting the 3+ light. And definitely get the frag build up. After watching some videos the build up is so worth it. These guys are ROCKING TOP QUALITY at a fraction of the price of others. Thank you AR500 for reppin the 2A "
“Thank you, and you're welcome! We appreciate the review, and hope you continue to enjoy you order”
"I reached out to AR500 when my old plate carrier got stolen, not only did they give me a discount on a new one. They sent their limited edition woodland camo one to me also FOR FREE!!! Amazing quality, great customer service. "
“Thank you! We are sorry to hear about the original order being stolen, and are glad you are enjoying your replacement order. We thank you for your support!”
"I ordered the plates for my kit online, and called after I completed the order to ensure I'd requested the correct pieces for my body size. I was assured that what I had ordered was the correct fit for me."
“Thank you! We are happy to help, and thank you for your business”
"Great plate carrier as described. Delivery was on time. Called and added to my order. Very friendly staff."
“Thank you! We are happy to help, and are glad you order is to your satisfaction”
"Ordered a two carrier package. Great system. But the patches showed in the pics weren't there. I emailed a question about it and got only a case closed message. Respond to that and got this review message. So I'm going with, at this point that their customer service is highly lacking. I was planning on adding to the carrier but will probably shop elsewhere. Apparently my question was too trivial to get a response. Merica!"
“We are glad your order is to your satisfaction! We apologize for the patches not being included, they are complimentary when we have a surplus of them, and are used on the item's page for display purposes. We apologize for the inconvenience. If you email us at support@ar500armor.com, we can send you one. We hope this helps, and thank you for your support”
"I have zero complaints. On time and as expected.
One FYI - Small battle belt is very tight on a 30in waist. Med is perfect.
One suggestion - Thicker pull tab on the mag pouch cover. "
“Thank you! We appreciate your support, and hope you continue to enjoy your order”
" From ordering to delivery everything was easy and quick. I felt that we got a great product at a reasonable price. Upon receiving our carriers it was simple to assemble and adjust to the perfect fit for me and my wife.
Being form military/law enforcement got more than I expect with this product. Would definitely recommend this company/product to everyone. "
“Thank you! We are glad your order is to your satisfaction, and appreciate your recommendation”
A rep from AR500 Armor, ArmoredRepublic, has responded:
“Thank you! We are happy to help, and thank you for your support”