"Ordered a new computer to take the place of an aging emachine. Katie was very helpful in the ordering process. The computer was packed professionally and the wire management was top notch. The computer runs flawlessly (2.8ghz AMD Athalon II 6 core, 8GB Ram, 1GB 5770 Video Card, 1TB Samsung 7200RPM HD, running on Windows 7.) I was even able to pick up the computer in person! I would solidly recommend them to anyone else. "

"I very rarely write reviews. In general, my experiences to not warrant feedback. in this case I have to give my experience with AVA what market people call "top box" performance.
The order did take some time to get into my hands, but I am very satisfied with the whole experience and the end product.
The time to complete the order was not any different than one would expect from anyone building a custom system and when it arrived the build quality was obvious as was the packaging and the build sheet.
It was nice to get a system free from bloatware. I was taken aback how empty my menus were...non of those, try this or that stuff. or some crippled piece of software that had no business existing.
Im an engineer by trade(education) and use this machine for more than games, but games is where it is really pushed.
Mafia 2 in full 3d had me thinking I was Italian from one moment to the next...not a lost frame rate here
Batman was great the second time through and I just started Fallout NV with all of the setting maxed.
Great system and company, I will be buying my next system from them in a year or so when my desktop starts to show its age.
Basic system info
CLEVO, W860CU 3D
INTEL, Core™ i7-820QM Quad-Core 1.73GHz, 2.5 GT/s, 8MB L3 Cache, 45nm, 45W, OEM
NVIDIA, GeForce® GTX 285M 1GB GDDR3

weee!
"

"I had a very positive ordering experience. Katie helped me sort through an abundance of choices. My system arrived on time and working properly. I had a relatively minor problem getting my speakers to work. Wayne helped me problem-solve the issue quickly and efficiently. I'm a happy customer."

"AVA Direct did a fantastic job. I needed my laptop to my specs by a particular date and they made it happen. Their prices are competitive especially if you are looking to custom build. Ms. Katie M. is who has been working with me and checks up regularly. The computer is fast and the people are great. "

"I was initially concerned about how long it took from the order date before delivery but was very happy when the machine that I ordered arrived. The computer was packaged extremely well so that there was very little chance of any damage. I got it out of the boxes and just plugged it in. It had been setup perfectly, just as I ordered. This machine was ordered to replace a machine that had functioned 24/7 for over ten years so I was looking for reliability and cool running operation. It has been running now nonstop since I hooked it up to everything the old machine controlled. The new machine is handling a larger load, and doing so much quieter and faster than my prior machine; even though the old machine was purchased on the bleeding edge of technology and this new one was no where near the edge. It only cost a little more than $1000. I am very happy and highly recommend AVA Direct to anyone wanting a reliable machine at a reasonable price. In addition, the website is set up to easily design non-standard machines and their staff still assembles them and burns them in."

"I ordered the same $2600 laptop(same configuration) from another reseller and it arrived with a damn stuck white pixel which wouldn't go away no matter what I tried so I sent back for a refund.

I turned to AVADirect(something I should have done in the first place!) They were very helpful during the whole process and when I used their online chatting system to see how the building process was getting along customer service was extremely professional and friendly. The longer wait(because it was custom built) is justified by the meticulous building process AVADirect take on themselves to make sure everything works perfectly!

Thanks AVADirect from the bottom of my heart :-)"

"I've waited a year to write a review, so that I could truly give a review that's objective and unbiased. As a grad student in Architectural Design I demand quite a lot from my notebooks. I use modeling software, photo-imaging software, and video editing software. In other words, the most demanding software packages around. My Clevo M860TU notebook crunches these software packages with ease and grace. It's also a beautiful piece of hardware, and I get compliments about it from time to time. Usually by fellow techies, who want to know what kind of notebook it is, and where I got it built. The black brushed aluminium finish of the case is understated and refined, perfect for an architect or anyone with a refined sense of taste and style. There's no garish,cheap-looking, glossy plastic to speak of, just clean lines beautifully accented with silver. A year later it still looks great. I've had almost no problems whatsoever. Just one minor hiccup that's too minor to mention. AVA isn't the cheapest reseller out there, but in my eyes they've proven to be worth the extra cost. Once I had placed my order they kept in constant touch with me, until I received it. It is my opinion based on my experience with AVA Direct that they are a reseller worthy of trust and high expectations. I'm completely satisfied. "

"Katie was very helpful and we received our order in a timely fashion- would purchase from them again in the future"

"I am very glad that I chose AVADirect for cooperation. I needed a rugged notebook and their price was the lowest in the internet stores. The problem is that I live in Russia, and though there is no information on their site that they can ship to Russia, they agreed to do it. It was very pleasant to carry on a correspondence with Misha Troshin. He always answered on time, and was ready to comply with any request. He helped a lot when we had problems with customs in Russia. He waited for about 2 months till we found a person in the US who agreed to take the laptop with him as a luggage. And this time Misha didn't let me down. He channelled the laptop from Ohaio to Georgia so quickly that I received it in Moscow even earlier than I expected. I will definitely choose AVADirect when I need anything else in the future!"

"We continue to buy from AVA Direct because of the great prices, excellent service and support. Their computers are very well put together. They get it right the first time... you get what you order. Plus if you need support later, they are quick to respond and are very helpful.

Rolf"

"My first experience with AVADirect has been great! I searched online and in stores for weeks trying to find a laptop with the specs that I wanted. When I finally found a few options, they were way overpriced. At AVADirect, I was able to customize my laptop with exactly what I wanted, without spending the additional money on things that I didn't need. They also had many options for customization, including many top-of-the-line hardware choices.

It didn't take too long to assemble my laptop and ship it to me, and it was easy to check my order status online. The laptop was packaged and shipped very professionally and safely. I've had it for over a month now, and it works perfectly! It even had some extra features that I was not aware of when I purchased it, such as a multi-touch mousepad. I love that I was able to customize my laptop on AVADirect, because I got exactly what I wanted without having to compromise anything. I will definitely check AVADirect again in the future when I need something else!

Thanks!
Madalina"

"I recently ordered a custom small form factor machine from AVA Direct. Overall the build quality is excellent and the options available were quite extensive in terms of building a custom computer. While the build/processing time is a bit long, the wait is worthwhile and understandable given the nature of custom builds and component availability. I would easily recommend AVA to anyone looking for a custom computer.
Matt H."

"It seemed like I read every review on the web looking at new laptops for this engineering office and I made a list of things we wanted.

Ever try to get one of those big laptop companies to 'customize' a laptop? Quite a few limitations and the delivery went rapidly into ridiculous.

I found AVA Direct and decided to try. We made at least 6 slightly different internal configurations before we finalized on one. Talked to Katie, my new rep, and fine tuned just a bit.

Perfect! We love it. I've managed to get approval for another, ordered 2 days ago, and we are expecting to order at least a couple more as soon as I can. Everything came well packed, with a nice binder with all the CD's and documents. Not a single issue other than whose desk it gets 'tested' on!"

"Absolutely great experiance. I'd not heard of AVADirect but discovered them in postings from other users at Notebookreview.com. Their pricing was great, and their sales staff a pleasure to work with. My Notebook was delivered exactly when they said it would and all components and peripherals were packaged with it. Everything was packaged extremely well and arrived without a scratch. I would highly recommend AVADirect."

"This is my first computer purchase ever. I looked all over the web and found that AVADirect custom computer build was up to 200% cheaper than the competitors. I was able to pick the processor I wanted with the RAM I wanted without having to pay for any gimicky side products or software. My computer runs just as well as I thought it would, if not better. Their response time was quick, they shipped the computer very safely, and included all necessary motherboard support software in a neat package. I was very happy with my purchase and when I look to buy a new computer, I'm going to their site first. A cost-effective alternative to Dell and a small price to pay for getting a test drive out of your machine you can't get if you build it yourself."