"This is my second time purchasing a multipurpose high-end desktop from AVADirect. The first time was back in 2015. Other than updating the graphics card and replacing the spinning drive with an SSD, it held up well and is still well above average. Now my wife gets my old desktop and I get a new system from AVADirect. :-)

This new desktop is built with the same attention to detail, excellent customer service (Joseph Mundy is truly fantastic), and quality parts that the previous one was. Joseph even helped customize the system for equivalent parts that were available and not on backorder due to delays from COVID. I couldn't be happier and look forward to another solid 5+ years of performance.

I'm definitely a repeat customer. AVADirect is orders of magnitude better than any other custom PC manufacturer I've ever used. I highly recommend them to anyone interested in building custom and unwilling or unable to perform the build themselves. "

"“Well built computer for a great price. Second computer I have bought from AVA. Got almost 1.5 years from first one. This computer was packed super nice and started right up out of the box. Had to get a new keyboard but no cost to me."

"As a reoccurring customer with AVA Direct, I can say definitively that their customer service is unparalleled in the custom computer industry. They've always built me powerful, long-lasting computers and I trust them for all my hardware needs. "

"I've been a customer of Avadirect for many years. Always a quality build and can't be beat for the wide selection of components for the price."

"This was the second system that I've bought from AVA. The first system kept me happy for a decade, but it finally succumbed to old age. The replacement I ordered is up-to-date, fast and super quiet. I anticipated slow delivery because of the supply chain disruptions that most manufacturers have been experiencing in the last year, but the computer still arrived in good time. I requested a "quiet" system, and it did not disappoint me. The first time I cranked it up, I had to move behind the chassis and peek inside to verify that the fans were really spinning because the machine was absolutely silent. The software was installed efficiently, I've only made a couple of minor tweaks to the setup. Overall, I couldn't be happier with this system."

"Recently ordered a custom build through them. Joseph Mundy was the salesperson I communicated with and he gave me lots of helpful advice as well as answered any questions I had quickly. I Would happily recommend them to anyone who needs a build whether for gaming or workstation use."

"love the service and excellent staff "

"It was easy and simple to choose the hardware and case I wanted to use to build my computer, they also kept me up to date when there where any delays in getting parts for my computer."

"I love my computer, they built exactly what I wanted and for a good price as well. I definitely recommend going through AVA for a trustworthy, reliable company your PC. The only aspect of the process that I wished was better was the communication. I understood that it may take a bit longer to get the PC out to me, but I did not receive as many updates as I thought I should have. I do not know if it was maybe due to demand during the shutdown, I guess I would have just liked to know what was happening, eta, and all that jazz. Other than that, the PC is working swimmingly and I could not enjoy it more. Thanks AVA."

"Given the crazy current state of PC hardware with scalpers and bots taking so many of the new GPUs and CPUs on the market I'm really glad I went with AVADirect for my build. I was able to get my MSI GeForce RTX 3070 GAMING X TRIO, along with a solid Ryzen CPU and all of the other components that I wanted. Had I kept looking for the individual components I'm about 95% sure I'd still be waiting to start my build. Instead I've been using my brand new PC for a few weeks now and absolutely loving every minute with it. AVADirect was responsive in their communication as I inquired about the state of the build. It took a bit longer because they didn't have the case that I wanted on hand, but it was well worth the wait. The PC was packaged very securely when it arrived at my home, and everything was in order and undamaged. The setup was a breeze thanks to the testing that AVADirect did as part of the build process. All of the latest drivers for the hardware were already installed, and installing Windows 10 literally took me about 5 minutes. Since then I've been running a number of games on the PC including Control at ultra settings and Cyberpunk 2077 at ultra settings and in both cases the games run unbelievably well while temps stay reasonably cool. Another bonus is the fact that AVADirect doesn't install any bloatware on your machine at all so my system is running like butter and it should stay that way for a long time to come. Highly recommend building your next gaming PC with AVADirect! "

"My first computer from AVA 2012 outlived Windows 7. Never a problem with the computer during 10 years. Purchased a new desktop and laptop from AVA with (ugh) Windows 10. Completely satisfied with both computers, exceptional value for cost, top of the line components. Using Windows 10 (after CPM, Windows XP, XS, and 7) a constant fight with Microsoft attempting behavior modification forcing users into OneDrive cloud, inferior Edge, Win365, and other applications intended chiefly for tablets, games, and Microsoft profits goals rather than customer support. Instead, I installed Open Shell from GitHub after Microsoft killed its Win7 shell frame for Win 10. My special thanks to AVA technical support who far exceeded any support expected for their computers to help me plow through through the Microsoft obstacles. Thank you Stephen and all at AVA."

"Love the computer! Customer service was excellent re: updates on status. Arrived well packaged. I required a small amount of additional assistance during my initial set-up, that gentleman was excellent as well. I did have to contact an outside company (Creative Sound) for instructions on an external sound device & they were courteous & knowledgeable also. Overall very happy & will buy from AVA Direct again!"

"Was able to find what I needed from the site and best customer service and feedback from the company "

"So AVA did a great job with my PC, but the shipper damaged it and I had to have it repaired on day one. The AVA team fixed it that day (I live about an hour away) and I was up and running. They were extremely patient with my questions and responded very quickly to any issues I had. "

"My previous two computers were received without any issue and worked as expected. The most recent was delayed during assembly and testing and communication was ok throughout that process, though improvement is needed there, too.
The laptop purchased has a 12 core desktop processor and discreet graphics card and the ac power adapter is inadequate for the job. The adapters for the previous two machines are also weak points for each computer and both have been replaced. I bought an adapter designed for Dell gaming computers to replace it and messaged the company to inform them of the problem. The power adapter became too got to touch within an hour of playing a game with relatively low graphics demand and was actually smoking. They took a very long time to answer, actually I am unsure whether they ever responded to me at all. I stated clearly that I did not want a replacement but just to make them aware of the issue with an otherwise amazing laptop. Never getting an answer is enough to convince me to go elsewhere in the future. A reseller of the same machine is active in an online forum and provides outstanding third party software for these computers, I will most likely go with them instead."