"Ordering from A-1 couldn't be easier. The service was exceptional!!! I had the part, that was ordered, two days after I placed the order minimizing the down time of my microwave."
"I purchased a cooktop. A-1 had the best price. Everything went very smoothly. I received my cooktop within a couple of days, but unfortunately it was damaged from the manufacturer. I called and they are shipping me a new one asap. The gentlemen I spoke with was very helpful and took care of the issue immediately.
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"a-1 was right on the money !!!!"
"5 star service. Found part that was almost impossible to find anywhere else for Freezer. Definitely use again if needed. Thanks A-1!"
"Ordered a part on Friday afternoon around 3 pm central time, just before Columbus Day weekend. It was delivered Tuesday! Wade from Customer Service was knowledgeable, friendly, and prompt in returning emails. Got me the right part the first time, and took good care of me. Great job! A+++++"
"DO NOT order from this company! I ordered a part for my refrigerator. When I placed the order online and input my credit card information, I was told shipping would be $6.99. Two days later, I get a short e-mail from Dennis at their Customer Service Department telling me that due to the size of the order, shipping was going to be $125!!! That's an 1800% increase!!
Don't trust them. They advertise low prices then jack up the shipping after you confirm your order!!"
"Terrible!
Ordered items on 8/12. Emailed for a status on 8/16 and received no response. Called on 8/20 and was told order had not shipped even though web site showed items on hand. Was rudely hung up on by customer service. Terrible"
"Excellent service and quick shipping. The transaction couldn't have gone better. "
"Got exactly what I ordered in a very timely manner! Good selection of parts, very good prices, and reasonable shipping cost especially considering it's speed.
Items were well packed, and the paperwork included was neat and easy to understand. Great communication via email made for a very good transaction!
Wish more internet business were wired this tight! They deserve their "10" rating.
Thanks
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"Very prompt delivery from Bama to California. Packed well and shipped via UPS. No sales tax, reasonable shipping and saved me about 50 to 70 bucks versus other suppliers (GE Direct, Sears, other online retailers). "
"Everything went smoothly: Parts sent were what I ordered; parts were shipped the next business day; a shipping notification email was sent when the order shipped; parts were received in 2 business days; parts were properly packaged."