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A & A Discount Electronic Accessories

15 reviews
4.75 / 5


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Product & services pricing
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Return/Replacement policy:
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Verified
5/5

2009-09-20

"test test test test test test test test test test test test test test test test test test "

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Verified
5/5

2009-06-25

"Everything was as promised , would sure order again from them"

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2/5

2002-08-10

"Price was good, shipping was good. Products? Not so. I ordered a Lenmar battery and the Lenman Mach1 charger for my Canon G2 digital camera. Both products came in a package that clearly showed the products were used by somebody else before. The charger box was messed up and all the items inside were disorganized.

Although the battery is working ok, the charger never completed a charge -- I tried using both my original Canon batery and the Lenmar battery I got from them and the charger simply can't charge them (both batteries work fine when charged in camera).

I both those two items within a week from a big trip to Europe and since they only have a 30-day return window, now I have to send the charger directly to Lenmar for repair/replacement.

I'm definitely not buying from them again.
"

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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
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Delivering products damage free
Delivering products on-time
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Ease of checking order status
Ease of ordering online
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5/5

2002-08-02

"I needed a new cable for a Sony Camcorder, they had the best price and it arrived two days later. S&H prices were not only were cheap, they actually charged less the actually postage on the carton!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-08-02

"They had the best price and my order was shipped the same day that I placed the order online. I received a prompt e-mail with the UPS tracking number. I received the order on schedule. I am pleased with the item ordered and the overall shopping experience."

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Overall product shipping and delivery process

5/5

2002-08-01

"My order was for a Mini DV headcleaner that i couldn't find at any local stores.I shop on the net for one finding one at A&A Discount Video.There price beat all other places that i shopped by $8-$10 and there shipping rates were great.Had my product within 3 days which i thought was pretty fast..Give them a try, I'll be a return shopper.."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-06-11

"It's so easy ordering from this firm. I checked out what I wanted on their Internet site, then I called to make sure they had the items in stock and could send them out asap. Jody took my order, shipped the items that afternoon (Thursday), and they were at my door Saturday. Amazing, and the prices were wonderful! I'll definitely use this source again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-06-07

"Great price, great follow-up, and unbelievably fast delivery. I will definitely use this vendor again."

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Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-05-24

"Jody was great. He was knowledgeable and very helpful. I'm originally from Montana so when I found these guys I had to give them my business! Their prices were very reasonable and their shipping was fast. I can't recommend them highly enough! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall web site
Speed of web site
Web site being easy to use
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5/5

2002-05-21

"great web site. has complete sony accessories. fast shipping. my highest rating as a web site!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-05-03

"Can shopping on the web really be any easier? At first, the various business names used by A&A made me cautious about fly by night ops, but two years later, and you are still there and just as fast as ever."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-04-18

"There is nothing this company can do to improve! Best prices, cheapest freight, and delivered as promised. Five Stars!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-04-10

"Hassle-free ordering, excellent prices, prompt confirmation and delivery.

Excellent job, the Internet commerce which suppose to be.

I wish they keep it when the sales will jump sky high under influence of their customers opinions.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-03-26

"Placed 3 or 4 orders for accessories for my Sony TRV 17 from A&A during Nov/Dec 2001 and got great customer service, super low prices and either free or $5 shipping everytime. When one of my items was backordered for a week, I was notified promply and received the item before the revised date by air freight free of charge. A&A is one of the best online reseller that I have dealt with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-25

"I was very well pleased with my purchase from A&A Discount Electronic Accessories. "Jody" was very helpful and quite knowledgeable about the products I wanted. The package arrived within three working days of the phone order, just as he said it would. Their prices were the best I could find and I will shop there again without hesitation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site