"Ordered my patch on October 11th. Needed it for Halloween weekend (Sat October 30th.) They sent me an email that it shipped on October 25th. The tracking number they provided doesn't work, and they will not answer their phone (I've tried calling during their listed business hours on 4 separate days in a row.) I will never shop here again and will advise my friends likewise. Thanks for leaving my Halloween costume incomplete alittlecrafty."

"I ordered two patches from this company on 08/12/2010. On 09/27/2010 I received an email informing me that the item had shipped on 08/20/2010 along with a USPS tracking number. I still have not received the items I ordered on 09/27/2010. I have comunicated with the company on several occaisions without satisfaction. The company now tells me that the problem is between the USPS and myself, that once they "shipped" the item their part of the transaction was fulfilled. The USPS only received notification to expect the shipment, no verification of the USPS actually receiving the package has ever been provided. Customer service with this company is nonexistent and I would strongly reccomend that anyone shop elsewhere for patches."

"Poor customer service. I work in the marketing department for a credit union in Washigton State. I placed my order for patches on June 15th so that I would have them in-time for July 4th. The company states that they ship orders within 24 hours of ordering. I called on June 23rd to follow-up when the patched weren't received and again on June 26th. I was told that they were checking on the shipping status and that I would get a phone call or email with an update by the following day. It never happened. I called again leaving a message and got no respone. I spent the entire week trying to get a hold of someone and was unsuccessful until Friday, July 2nd. I was then told they were being held at the post office in Rochester since June 30th. I was promised another update and when it too was not received, I spent the rest of the afternoon trying to get a hold of someone with no luck. The patches are no longer needed since they were intended for July 4th. I will never use A Little Crafty again and will be requesting a refund for services unrendered."