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5/5

2003-07-27

"Great, quick, reliable. Thanks to AARONIX. Good stuff and great prices too. "

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4/5

2003-07-08

"smooth transaction, product was as described, arrived on time"

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N/A
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1/5

2003-07-07

"Company delayed shipping product for more than a full week now (still hasn't shipped), also tried to sell me a power supply that was different from what I ordered (Bait and switch). Do not order from this company, horrible customer service, and it takes 2 days + for an e-mail reply."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-06-25

"Ordered a computer case from this company. Cheapest price on this particular model that I could find online. It arrived within just a few days. Customer support was helpful and replied quickly."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-05-30

"This is one of the worst companies I have ever dealt with. There shipments require an IN PERSON SIGNATURE. This is not stated at their website. The result is be prepared to stay home for the delivery of even inexpensive items. Don't bother complaining because they don't want to here it. They have your mone and you are out of luck!"

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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

2/5

2003-04-02

"The power supply arrived busted. Took 3 e-mail to replace it. "

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5/5

2003-01-15

"Very good experience with Aaronix Express.

I ordered a 10-bay full tower case for $33.00 that includes a 300 watt generic PSU. I ordered on Jan. 7, 2003. I received it today, on January 14, 2003, when they told me I would. Not that bad for ground shipping. Shipping was a little high, though; $18.99 for S&H on an 18 pound Ground shipped item? Oh well, I'll deal with it.

Anyway, I unpacked it and all was well; found the PSU, all necessary hardware, the 3-way power splitter I threw in, all the light/button cables were good, and all's well that ends well.

Kinda flimsy, though. But what do you expect for a full tower case for $33? ^_~
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

JRM
5/5

2002-12-04

"Ordered a case for a microATX mobo plus a CPU HS+fan. All arrived in two days, no problrm, no hassle. Even got email with tracking number. These guys are fine with me."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2002-09-30

"I would never buy from this company again. I bought a 128MB Smart Media Card from them which turned out to be defective. I sent it back for replacement and they refused to replace it because they claimed it's not the same card that they sent me. I KNOW it is the same card. I suspect someone in shipping switched cards. They won't do anything about it."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
N/A
Speed of web site
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Web site being easy to use
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5/5

2002-09-26

"Company advertised case,ps speakers keyboard and mouse,for under 50.00,came ups,on date specified.Satisfied customer."

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5/5

2002-08-19

"Ordered case combo (key, mse, spkr). Excellent quality. Easy to deal with. Knowledgable support.
"

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5/5

2002-08-13

"Great Company! I ordered an aluminum case from them on august 7th at 12:30 pm and they shipped it by the end of the day. The case was in good condition when I received it (there was a broken plastic connector that I fixed with some glue). I would recommend this company for fast service and shipping."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2002-07-26

"the company was good and shipped quick but the case didnt come with all the studs to put on the motherboard with. overall it is a good company."

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4/5

2002-07-12

"Sorry, this appears to be partially my problem, the power supply appears to work. Providing you have bare minimum devices in the case. The PS cannot handle having both a CDRW and DVD it the case. PS is light weighted with thin wires, but with good amps on the rails. That does not make sense.

Case contained a generic power supply, which their website does not list the spec on. The amps listed for the different voltages on the power supply are good, but they appeared to not be accurate. The person (whomever that is?) that had that sticker put on the PS, probably knew it was a lie. When multi devices were used simultaneously system would reboot among other things, very unstable. However, if I can use these cases with the power supply shipped in them for the very low-end barebones systems I sell, I would be happy. Although those systems can only have a CD ROM in them, which is less than I think is reasonable to expect with a 300W PS.

Fast delivery. Order 5 very cheap cases as advertised on Price Watch. Opened 2 boxes so far. PS sticker was better than expected. They do not tell you about the PS before you buy, which is common and I do not like that. Case very easy to work on for that price. Warning: screws do strip easy, but these are nice looking rock bottom priced cases.

After getting one system to totally work, I put back in the PS that shipped with the case, and everything appears to work in that case. The problem I was having there appears to be a combination of other things going on.

Customer service is prompt. They taped two case boxes together for shipment, which is fine. The tracking only showed 3 packages. You have to check the weight on the tracking for each box to determine number of units shipped during transit, at least in my case.

After selling two systems, I would say I feel ok about it, hope all these power supplies hold up for the warranty period. Next time I'll buy 350W/400W from them and see if they hold up better, although I expect those to be overstated as well. I'll keep this updated.
"

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5/5

2002-03-12

"good company and customer service. Prompt, friendly, and personal. Would order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

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