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Verified
1/5

2018-07-05

Good prices horrible customer service

"The prices for the 4th of July sale was amazing. I save over $3,000 on the TV i wanted. I was having trouble with processing the payment so i called to explain the situation. I was immediatley placed on hold and when an agent finally got on the phone he barely let me finish explaining the problem before he went to transfer me over when i then was disconnected....that happened about 6 times! The experiance was so frustrating i almost didn’t purchase the TV...hopefull the TV was worth all the hassle"

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Verified
5/5

2018-07-05

Great deal on my canon!

"easy to purchase best price on the internet "

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Verified
5/5

2018-07-04

Great price Easy checkout

"Best price around
Great inventory
Easy ordering and checout
"

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Verified
4/5

2018-07-04

Best Price

"Been shopping for this lens for a year...Abes price is best found...ordered immediately.
Thanks Abes!
"

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Verified
5/5

2018-07-04

Thanks Abes!

"Always great dealing with Abes..... great prices, knowledgeable salesfolks and service after the sale! Thanks Abes"

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Verified
5/5

2018-07-04

"So easy to order and the prices are excellent."

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Verified
1/5

2018-06-06

Another bait and switch story

"My experience was in the beginning almost identical to that of dmartin712, though it had several extra wrinkles. In this case I was buying a pocket camera. Same message to call a salesman: I'd asked for an extra batteryl. Oh yes, I could have the battery for another, I forget, something like $70 (noticeably more than the price of a battery for my high-end SLR). And did I realize the camera doesn't come with a charger? Well that would be another, say, $50, and really the camera comes with a junk battery that runs for only an hour, a shortcoming of the camera, but if I want to upgrade to the five-hour battery, that would cost another $70 or so. And then they'd throw in as a special gift to me a little bag of goodies, a screen protector and a lens cloth and tabletop tripod. I didn't want this stuff, and I asked if I couldn't skip the trinkets and pay a more reasonable price on the batteries and charger. No, of course. I forget the individual sums, but all I know is suddenly the total price was $250 higher than the advertised price of the camera (about $900). I was stunned by the cost of accessories, since I'm accustomed to buying such items for SLRs for less, but I wasn't thinking quickly and agreed, while grumbling at the prices. I then looked up these items at Amazon, B & H, and such, and found that I was being way overcharged at Abe's. I tried to cancel the extras in the order, taking just the camera. I left a phone message and also an email. No response. I should add that I never received an invoice by email; I did print out the screen on which I'd placed my order, and that did not show an itemization with prices.

A few days later the camera arrived. The packing slip listed the contents, but again with no prices. I tried to call Customer Service to arrange a return authorization--during business hours, of course. Twice, after going through a voice response system, I heard "Goodbye!" Click. So then I called and made my way through the system looking for "Sales." This time I got a woman who told me it wasn't possible to return any of those items because some were part of the "retail pack" integral with the camera purchase--I hadn't heard of a retail pack before--while the others were "gifts" to me and couldn't be returned for money. Oh, and among the gifts she insisted I'd have received was a shoulder strap for the camera, and when I said there was none, she didn't offer to send one.

I would have been able to return the entire order for a refund, apparently, but that would have entailed a 15% restocking fee, so some $172 plus shipping. I expressed my displeasure with this way of doing business and said I'd be contacting the authorities about this, and suddenly the woman offered to issue me a check for some $86, sending me an email right away confirming this offer. I agreed to receive this sum (without promising not to report these transactions). Well that email never came, and neither did the check. In my view these people are scammers.
"

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Verified
5/5

2018-07-02

Best Price on the Internet, thanks

"I have been looking for several days, when I remembered, from a past experience, that Abe's had the cheapest price on NEW lenses for my Nikon D7100. I'm learning to take portraits & have been looking for a 135 mm Nikon lens to help with this. However; it looks like the 135 mm lenses are going out, so I decided on the 18-140 mm. Thank you for making this possible with your great savings. I will continue to shop here especially since you lower your prices lower than Amazon!! Thank you much!!"

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Verified
5/5

2018-07-02

"Easy to search and order. Looking forward to trying my new camera system."

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Verified
5/5

2018-06-30

Awesome Store for Some Awesome Prices

"Great website. Very user friendly. I buy a lot of my items on line and I hate websites that make you feel you need a degree in order to buy things. This was right on the money."

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Verified
5/5

2018-06-29

"Couldn’t have been easier. Great prices, as always. Previous customer. "

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Verified
5/5

2018-06-29

"good so far. Wait for the products to arrive. Then will know more"

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Verified
5/5

2018-06-28

Great price for gray market

"Knowing that I'm purchasing gray market, and not US version, I still find the prices great, and with the return policy if any issues, I'm comfortable with it."

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Verified
5/5

2018-06-28

in-n-out

"Very easy shopping here. I was like in-n-out in no time. I really hope you all ship these lenses soon, I watch to photograph the July 4th parade. "


Verified
5/5

2018-06-28

Quick easy process

"Love promotions available "

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