"Ordered and there was a delay at German customs but they arrive within 3 weeks. Ordering again! Thanks"

"Short of it was that I placed an order, got confirmation of my order being accepted and processing, heard nothing for several days, got generic email that just said my order amount was refunded to credit card, got absolutely no communication of what or why, and then waited another few days to actually see refund sent to my card. Has been NO response to my email inquiring as to what happened. Based on such a poor business experience and enough other options available…I won’t be using this one again."

"I ordered cigars that were shipped internationally with USPS. It was never delivered. After 2 months the shipment was returned with no clear reason. Now they never reply or answer me and obviously got the cigars back and my money and refusing to refund. BE AWARE AND NEVER ORDER FROM THEM."

"Received the cigars to find out they were not the ones advertised. Be wary. They do have not yet responded to my numerous messages. "

"I have purchased a few items from absolute cigars and they have been delivered on the date that they said they would be here. I understand that it will take a bit longer to arrive as I live in Ireland. I have had no issues, the cigars were a great smoke "

"**** service. Paid $56 item, customs fee $176.
Request Ed not to ship as it takes a whole month, owner shipped anyways. Poor service. Rip off!"

"Purchased my cigars in late August 2020. USPS tracking number provided which shows package sent but then no further movement for 3 weeks. After expected delivery date passed I lodged a PayPal claim. Absolute Cigars only response about 10 days later was to send PayPal Resolution Centre the tracking number which we already had. Absolute Cigars then without warning blocked my account from their website & did not respond to my emails asking for a reason. I can only assume it was because I lodged a dispute with PayPal who found in my favour and refunded my money. Absolute Cigars’ website is full of positive reviews however, if you read their FAQs it says they do not post negative feedback. I should have read their reviews on independent sites such as this one. DO NOT RISK BUYING FROM ABSOLUTE CIGARS."

"Just recived my cigars this morning here in ireland ...was waiting 19 days which I dint mind because of the distance they had to come...tank you guys... very happy wit my order and will b definitely ordering from use again soon......."

"I ordered my cigars over a month ago and they still have not arrived. I have called and left emails a few times with no reply or assistance. I will be reconsidering ordering from this company again. Also, since they ship worldwide maybe they should have an idea of the customs fees customers will be charged. This was not worth my time!!!"

"Hi to all those out there reading this. My first experience dealing with absolute cigars.com is one of complete frustration. I read through all their marketing and they seem like a legitimate company, l ordered cigars and paid for them. I received an invoice and that has been the last I have heard from absolute cigars. I have emailed multiple times for customer service support and feedback with nothing in return. I can only surmise that this website is completely false, beware anyone and everyone of absolute cigars.com. I wish I had it in my power to be able to reach out to everybody and tell them not to have dealings with this website in anyway. "

"After reading so many reviews, I was hesitant about buying cigars from oversees but took a chance on ordering from absolutecigars. If I was unlucky and got stuck with an import tax charge (Ireland), I could return them and they would refund my money minus the delivery charge which was decent. They had a great selection to choose from and every cigar was well described. I received my delivery a week after ordering and everything was packed safely and the box of cigars looked exactly like the site picture. The cigars themselves are perfect. I didnt get stuck for import tax and I am very happy that I ordered from these guys and they will get my business next time as well."

"They sent my order via USPS and I had a tracking number right away. Thank you for your business and your time. "

"I was a repeat customer of Absolute cigars. I live in Calgary Alberta Canada and had purchased from them two times previously with no issues. My third purchase however was for a 5 cigar sampler pack for 38$ US. When it got to Canada it was hit with a 143$ tax/duty charge. Im not sure how that number was determined but at any rate I refused to pay that much and told the clerk at the Post Office to send them back. Somehow my credit card was charged as well for return postage, I contacted customer service and was told when they received them back that I would be refunded. That was over 3 months ago and now they won't return any of my messages or emails through their customer service email. Complete rip-off and I'm out 50$ Canadian. I will spread the word about this unethical company who rip people off of their hard earned money."

"First it’s not the best price for cigars but stuck with them because they ship internationally (Now many others do) - their service is horrible (nonexistent) they do not respond to calls emails or on IG ! Will not purchase from them again . "

"Ordered a product. Chased up five times on email and more via the phone about when they'll dispatch it - for my wedding, no less. They ignored every email and their phone line is clearly a fake as nobody ever answers no matter what time of day you call. They took my money, a significant amount, and have not sent anything.

Stay well away - they are fraudsters. Their registered address is not their actual one. "