"I checked a dehumidifier for a customer that she was having issues with called the manufacturer aprilair to confirm it was a defect and still under warranty. 3 weeks 8 emails and no telling how many phone calls later I’m still battling this company for what should have been a simple transaction that would have been at no cost other than them do their job. This company does not stand by their products or warranty they will put it off on everyone else pretend they’re not getting the information you are sending them and be completely rude from the very first phone call they finally return to you. April scales the person you will probably talk to if you have a issue told me they have not done a warranty in YEARS. I can believe it. "

"These people are not professional. Be prepared to be yelled at, hung up on over and over after spending a fortune on an air purifier. I placed an order on Aug.1. I did not receive any confirmation email until Aug.7 when I got upset via the phone. All my contact was with "David" on their website. On Aug.2 I asked about my order, and again, I was told by "David" that a shipping/tracking info will be sent to me. Fast forward now almost a week, I called, and was asked for an order number, I never received on, until after my phone conversation and after their rep. hung up on me. Then Quentin hung up on me two other times when I tried to understand how they have almost $800.00 of my money and I have not one bit of information. Then I received numerous nasty emails stating I was upsetting their customer service and that the item is being made to order. I am not sure why after forking over close to 800.00 they cannot be professional and respond immediately with a confirmation email with an order number to have avoided upsetting a paying customer. I am disputing this now with PayPal as I don't want their product. It still has not been made a week later and it has not shipped I have asked to cancel the order they are refusing yet they have a 60 ret policy. These people are horrendous. Look at their reviews on Facebook alone. Horrible nasty people. "

" Probably the most aggravating company that I ever dealt with in 30 years of business and personal experience. Purchased a crawl dehumidifier for over $1,000.00. Upon receipt I learned that the crawl space temperature conditions listed on Achoo's website, do not agree with the Manufacturers Specs. For that reason the unit was no good for my applications. When I contacted them for a return, they kept sending me the manufacturer's specs implying it was my fault, and totally ignored that their website specs were INCORRECT. Finally they authorized a return, but only if I absorbed half of the freight cost. They received my return 22 days ago, and still have not processed the $1,000.00 credit I'm due. After telling me 3 times in the past 10 days, that the credit was in process I finally just contacted my credit card company, and had them reverse my payment. When Achoo wants the difference between the reversed payment, and what they owe me, they'll issue the credit."

"Their 100% satisfaction guarantee is NOT supported. We purchased a dehumidifier and after receiving the unit, which cost over $1,000.00, found out the specification that AChooAllergy published is not the same as the manufacturer. Now they refuse to take the unit back and refund what was paid. This company is by no means reputable."

"Items are excellent, shipping is reasonable and fast, and customer service is excellent. This has been my go-to allergy store for several years now, and I'm grateful to have found them.

UPDATED: After receiving two faulty dehumidifiers (the second was a replacement for the first; I had a professional help with the second one to make sure it wasn't user error), I was dismayed that they charged me return shipping. I should know better than to mail order heavy items, but I wasn't thrilled with the customer service experience for this item, and have been shopping elsewhere for allergy items since."

"The blanket from AchooAllergy is wonderful. It's a good weight, soft, attractive, and organic. It's the third blanket I've ordered from them. It arrived quickly, too!"

"Dehumidifier is a replacement for the same item purchased in the past and works well. However, there were a few dents in the item during shipping and the drainage hose kinked in 2 spots."

"I ordered the window pollen screens and have just put them in. So far, they seem excellent. I was very pleased with ACHOO Allergy.... Great service and speedy delivery!!!!! Website is very user friendly!"

"The ordering process was very easy, and the silk mask came in a couple of days. I love this product - have used it for years, but I didn't know how much it helped until I helped a person who lives in a house with 3 cats - and 2 litter boxes. I couldn't smell anything when I had on the mask! I wear it when mowing or just walking or if someone comes to the office with strong perfume. I hand wash, pat it dry with a towel and hang to dry - it dries very quickly. No steamy glasses because of the shape of the mask. "

"Your online chat person said the Powa valve probably wouldn't help ease breathing. I bought it anyway--and it does help. "

"I wish I could find my order number... I'm certainly proud that I found your website and was able to purchase one micro fiber dust mop head.. I'd hate to purchase several only to find out they aren't what I want or need. I used this mop head on my floor and it not only picked up all the dirt and dust, it also polished my floors to the point of being slick.. This truly isn't a bad thing as I have bad allergies and the micro fiber dust mop is making life and breathing a whole lot easier.. So, as the title says, don't settle for just any micro fiber dust mop head when you can have achooallergy dust mop head to get rid off at least 99% of the dust on your floors. I am 1001% satisfied with my purchase and will refer others with allergies to use this product..."

"Quality service and product for sure!!!!!!!!!!!!!!!!!"

"order has not delivered yet. Would like to cancel and get full credit."

"Ordered a dehumidifier for my basement. The web site had an full and accurate description of the item and it was shipped and delivered quickly. Good outfit to do business with."

"I am very happy with the products that I have purchased from AchooAllergy, I have purchased a humidifier a few months ago and am experiencing white dust all over my room. I know the water here has a lot of mineral in it so much so that the replacable cartridge cannot keep up. Distilled water is not an option as cost is a factor, I am looking for some kind of reverse osmosis apparatus that would be of service. Any suggestions..."