"Website was easy to use. Found what I wanted, and ordering was easy at a fair price"
"This was a quick and convenient transaction
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"I ordered 2 pairs of gloves and only one arrived I emailed them and the next business day I received a tracking number for the missing pair. No Hassle, great experience."
"I like everything about my experiences with Acme tools except for when they take my payment on orders that won’t be delivered for weeks."
"I have ordered from Acme for the past several years. Have seldom had any issues, but when I did it was rectified quickly. My most recent order was a pre-order and I actually received my item prior the the expected ship date. Needless to say it was a very pleasant surprise.
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"Everything was reasonably priced, and received it in less than a week. They were packed well, so no damage to report."
"Great service, really kept you up to date with the order.
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"Uneventful, Just the way I like it. Batteries were on sale so I even got a deal.
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"super fast and accurate service Great Job!"
"I ordered, messed up on the rebate. They fixed the rebate issue and shipped super fast. Arrived in perfect condition."
"I didn’t see the discount code before I purchased my tool. I would have liked to save on this purchase. "
"Glad I came across Acme Tools really convenient for me that don’t have time for the store. Great products and a lot of info and sales "
"For some reason the payment verification process at Acme Tools seems to struggle a bit. With plenty of money linked to said debit card, they have an internal issue in verification. Rather than calling the customer , they simply cancel the order, and in a few cases it was a special promotional deal and then the tool went out of stock once the customer finds out about the order being canceled."
“Hello,
Thank you for sharing your feedback. We are sorry your experience did not match your expectations. We strive to provide a secure means of online purchasing. This was an uncommon occurrence, and we are sorry you had trouble placing an order with us. Please feel free to reach out to Acme Tools with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you would give us another chance.
Thank you,
Acme Tools Support”
"In stock items where accurate and shipped immediately and back ordered items where labeled clearly."
"Fast shipping every time I order. Excellent email updates on delivery status. Parts are always exactly as described and quality materials by quality brands."
A rep from Acme Tools, AcmeToolsDS, has responded:
“Hello,
Thank you for your review. We are sorry to hear you were unable to take advantage of the discount offered at the time of purchase. We do offer a 30 day price match. Please contact us at Support@acmetools.com where we would be happy to review your order and offer any discounts available.
Thank you,
Acme Tools Customer Support”