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1/5

2017-02-24

Scam Scam Scam

"Do not buy from Acoustic PC. You will lose your money and never receive your item. Best to only use this site as a source for silent products and then purchase them elsewhere.

I placed my order on 2-04-2017 and never received an order status or update. I called and emailed and received NO response. It was only when I reached out for buying a new product that I received a prompt response.

Stay away stay away stay away from Eric (if that's his real name) and his company Acoustic PC
"

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1/5

2017-02-21

True thief!

"There is the true definition of a SCAM here. Eric made sure that my payment was processed then decided to ignore all email and phone contacts. Before my payment was processed he wasn't the best at responding but managed to do so anyways.

To summarize, I received no merchandise ordered. I placed my order twice and 4 months later found out it was never shipped.

Don't order from Acoustic PC because they will take your money and give you nothing in return.
"

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1/5

2016-11-13

Item never shipped, no email responses

"Placed order 10/17/2016. Sent email 10/25 asking to confirm shipment. "Eric" said he'd look into delay and get back in touch soon. Sent email 10/27 asking for any news. Sent email 10/31 asking again. Sent email 11/13 cancelling order. Another customer filed complaint with BBB in March 2016 because item never shipped and emails ignored."

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5/5

2013-06-27

"Just got my quite computer case fans. Acoustic PC provided same day shipping and excellent customer service. Now my PC is truly silent. I will absolutely continue to purchase from Acoustic PC."

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Verified
5/5

2012-07-26

"Some of the most durable and best performance in quite PC cooling I've ever used. "

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Verified
5/5

2011-03-07

"As always, AcousticPC impressed me this time as well. Low prices, fast shipping, and excellent products. Thanks AcousticPC!"

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Verified
5/5

2011-03-07

"Acoustic PC had great products. I was very pleased with the rubber feet and fan holders. They were very quiet and improved my computer and working environment a lot.
The fan holders did their job and reduced fan vibrations in my computer.
Great store, and great service!
"

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Verified
1/5

2011-03-01

"The fans in my order would not operate on their low setting. Eric made repeated verbal and four written offers misrepresenting that Acoustic PC would issue a return material authorization (RMA)if desired. I made repeated requests for an RMA. Instead, all I got was protracted and piecemeal troubleshooting efforts. When finally pressed for the RMA, Eric informed me that I was now outside of their 30 day return policy and ineligible despite what he had repeatedly said and written."

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MrZ
Verified
5/5

2010-05-19

"Just wanted to share the wonderful buying experience I just had with AcousticPC. I ordered a Zalman Case, a Seasonic PSU and a Notcua cooler. The Case and PSU arrived promptly. Somehow, the cooler got lost, but showed as received in UPSs records. I let Eric at AcousicPC know the situation, and he rushed me a replacement cooler, no questions asked. Just got it, and Im extremely happy with the customer service I got there. It is very personal, one-on-one attention, and felt that my every concern was of great concern to them. Awesome Customer Service. Buy with confidence from this company. I will definitely buy from them again."

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Verified
5/5

2008-11-13

"The shipping was truly fast, price are unbeatable and the best thing is the customer support. They called me and gave me really nice advices. Thanks!"

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Verified
5/5

2008-09-25

"I've 3 orders so far, with no issues.
I've been adding their case damping kits and love how quiet it's made my computer!
Powerful, yet quiet!...heheh
The items have always shipped quickly.
I've tried some other companies "quiet" items with no luck. They really do have the better quality!
"

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