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5.00/5
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Customer service:
5.00/5
Return/Replacement policy:
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Verified
5/5

2024-01-04

Great for parts

"I cannot believe the add ons for new cars - that is ridiculous. $5k enviro guard? Pass. "

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Verified
5/5

2023-12-20

Great customer service in parts.

"Phil S. always does a fast, efficient job and is nice too in parts. "

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Verified
5/5

2023-12-13

Welcoming and helpful

"The gentleman that helped me was welcoming, humorous, helpful and kind!"


Verified
5/5

2023-12-09

Exactly what I needed

"Was having car issues. A shop tried to tell me I needed a new transmission, so I ran diagnostics on it myself. Found out it was a misfire, and replaced the spark plugs. Now it runs like new. Funny how that works! Took 3 days for shipping directly to my porch. Couldn’t be happier. "

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Verified
5/5

2023-12-04

Great Customer Service!!!

"I ordered online a battery from this dealership for my FJ Cruiser. It was the nearest Toyota location showing from the list. When I arrived the next day to pickup the battery, parts department is already closed. I explained to them that I drove 90 miles away to pickup the item and if possible get the item so I don’t have to come back Monday. One of the sales representatives spoke with the manager. They were able to worked it out and located my order. They even loaded the new battery on my vehicle. This place provides great customer satisfaction who valued their exceptional service regardless of the store policy. I was so grateful that they granted my request. One delighted customer here and I highly recommend this dealership for parts and vehicle purchase!! Thank you! "

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Verified
5/5

2023-11-17

On-line Parts Ordering

"Although Toyota’s corporate parts ordering website is a very clunky (no fault of Adams Toyota), Adams Toyota Parts Dept offers very reasonable prices compared to other on-line sources and the order was fulfilled promptly and accurately. Recommend Adams for on-line Parts ordering. "

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Verified
5/5

2023-09-05

Accessory Order

"Great! Ordered an accessory online and the part arrived within a week. It was the correct part and it installed easily."


Verified
4/5

2023-08-19

Air filters

"Fast shipping, but cabin air filters were smashed up by other heavy parts in the package. Engine filter I bought was shipped in a separate package and was not damaged. They were bubble wrapped, but that didn’t help. "

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