"StayOnline has a great selection of power cords and adapters, as well as rackmount and other hardware! I was easily able to find exactly what I needed for replacement power cords, and the prices were awesome! My order was well-packed and shipped quickly. Their customer service is the best I've ever experienced! I had a bit of a hum from a power adapter I purchased, and they immediately shipped me a new one for free! This is an excellent retailer, and I highly recommend them! Shop with confidence here!
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"Great customer service. i ordered a 5-outlet surge protection strip with european outlets at a great price and realized that same day that it was not i wanted. i emailed the company at 8:30PM as follows:
"i apologize for the error. i need to CANCEL my order. Please let me know what to do to cancel it. thank you and once again i apologize for the mixup."
i was expecting to pay some cancellation fee as i read in their poloicy. To my surprise, this is the answer i got from Helen Grant at 9:15AM the very next day.
"Your order has been cancelled. Please note that we normally charge a 3% cancellation fee but I waived it this time. Have a great trip!!"
How do you like that........ i have never done business with them before and they let me slide. that's what i call superb customer service.
so if your looking for electrical items for travel or chargers for home use etc., don't hesitate to buy here. great job."