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Addict PC

5 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-03-26

"smooth transaction, incredible attention to detail. a FINE machine. GREAT VALUE"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
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Overall customer service
Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Verified
5/5

2005-04-02

"I examined a few different sellers, including iBuyPower and CyberPowerInc, before narrowing it down the CyberPower and Addict PC. Sending off an e-mail to both, inquiring about military discounts, and received a near instant reply from Addict. I'm still waiting to hear from CyberPower. The reps were very helpful, especially when their HyperAddict P4 line was discontinued for their Pentium M line. Their price was a little higher than some, but the excellent customer service was worth it. I chose the slower shipping method, and received my laptop within two weeks, maybe a little longer than I should have, but that was UPS. I've spent the last couple hours setting it up, and I'm pleased with what I got. The drive was free of apps I'll never use, and the Windows settings were mostly already optimized. Overall, I consider them the best choice to make for a quality system from a smaller company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-22

"I bought from AddictPC after researching and pricing about a dozen other custom made gaming PC sites. AddictPC was among the lowest prices of the bunch, but low prices aren't everything. I bought from them because I liked the way I was treated. I must have called Marty four different times with questions before finally placing my order. He even stayed on the phone with me as I placed it online so I wouldn't make any mistakes and I also had some equipment questions. I ordered in on 1/6/05 and received it at my home on 1/19/05. Even though it was built within the expected time frame, 3-5 business days, Dave threw in a 500W upgraded power supply for free. Dave had expected the PC to be done a day earlier and felt the need to do that, totally unexpected but very much appreciated. I also liked the fact that I didn't have to pay sales tax ($146.)because they're in Washington and I'm in California and they shipped it free UPS Ground as well. I had a PC on order with Alienware for a week and they had done nothing whatsoever with my order so I cancelled it and went with AddictPC. Alienware wanted $2400. for the same exact spec PC I got from AddictPC for $1800. I would highly recommend these guys. I also got an email after I received the PC asking how I liked it. They did an excellent job and my new PC is a work of art."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-04

"Great store. Prices were a lil high but the quality of service and products are top notch. Good shipping times and easy ordering. Recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-05-26

"I talked to dave about the possibility of ordering a wireless lan card and router through them, and they had the options on their system that *night.* From what I gathered, it's basically a home operation and it's better to buy from them then a large corporation. The prices here are pretty dang good as well. Their cases also look nifty. :) It will please my client well."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Being knowledgeable
N/A
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A