"Delivered one day faster than originally provided. Products are great. nice bonus accessories with the order. purchased 2 lenses and photoshop. Arrived within 3 business days (5 actual). New York to California. "
"Other than shipping being delayed by storm, the service was excellent. The camera body was actually in better condition than I expected. Very happy with the service and the merchandise"
"My new Nikon, Nikkor 200-500 zoom lens, and a box load of quality accessories arrived on time and was expertly packed. I am very pleased. "
"Product was in a very good shape according the information given by adorama."
"So it seems the item that I ordered was actually 'oversold' by Adorama. You would think in an age of everything electronic that 'over-selling' wouldn't happen as they would have a more accurate sense of inventory, sorry nope.. it still does and yes it sucks.
My item was 'Back-ordered' almost immediately after I purchased it (got that email w/i about 5 minutes), fast forward appx. 5 days and I get the very agitating 'we oversold so you won't get anything' email. To Adorama's credit the $1 they billed my card (as a hold) was refunded before I got the disappointing email, so yea I guess...
The biggest issue I had was in contacting Adorama. The phone lines are shut down promptly at what ever time they close (eastern time) and calling at 4pm pst will get you nobody. I finally ended up calling at 9am and got stuck in a holding pattern of bad, repetitious, and agitating hold music ... never to actually speak to anyone.
In short, I may at some point give them another chance at some point. In the mean time I'm stuck searching for my item and being pist that it comes full price now that I've seen it's out there for less."
"Unlike many other competitors, Adorama is perfectly organized and super reliable. A great partner to do business with!"
"I ordered a mirrorless Panasonic with kit lens. Next day when I was searching for a lens filter, I realized they have a kit including bag and filter for the same price. I called customer service and Geka was so helpful! She just changed my order to include the kit. This is the second time I had to call Adorama CS and both times they exceeded expectations!
I have bought thousands of dollars worth of equipment and I can always feel safe buying from here!"
"Needed a couple of light weight but sturdy 9'+ stands with a small footprint for location work. These exceeded my expectations."
"Price and service was excellant"
"I only received part of my order after one week. The other part of my order has not been shipped and it's been over a week since my order was placed. I called Adorama last Thur and was informed it would be shipped that day. I called again yesterday 3/13 and assured it would be shipped but today 3/14 it still has not been shipped. I need my product by tomorrow. "
"Good price on Nikon refurbished lens and quick shipping. Adorama is an awesome retailer for photography equipment. My goto retailer."
"Everything thing as expected from Adorama"
"Did not deliver products when they said."
"Ordered a lens on a Saturday. Their policy states they will not charge you until your order ships. They charged my card, not just getting an authorization, that day. As of late Monday they were still telling me that my order was subject to "verification". They had already charged my account. It did ship later that night and I received 5 days after I had ordered. "
"Adorama always makes it easy to order products from their catalog and deliver when they say they will. I will order from them again."