"Great customer service. We talked to a representative who gave us the information we wanted on the Nikon we were looking to buy. Price was very good, delivery of the camera was promised for 6 days and we received in in 2 days. "

"Fast delivery, great service, great pricing"

"Update: 07-31-17 - Received the check today for my lens. So the matter is now closed. I appreciated dealing with Jack there. Just took a long time to get it resolved.
Update: Today, 07-19-2017, Adorama agreed to pay me a fair price for the lens I had them evaluate. While I'm still frustrated about the lack of communication for so long, they have now resolved my concerns - so now I'll send my lens back to them (at their expense) and then receive payment. Next is my original review for history: After getting general price for selling my lens to the used department at Adorama, I mailed it to them for a final valuation. This was in March. A few weeks later in April I found out that they would offer me about $60 less than they had estimated in the original conversation. I figured they must have found a flaw and had rated it pretty low. However, when they finally responded, I didn't get an explanation, just that they had given it a V rating. And the same lens with a V rating on their site was listed at a price that would have netted me the original price that I received as an estimate. I asked for an explanation for why they were offering $60 less, and heard nothing for weeks. I called and left a message. I emailed. No response. Finally, now in the middle of July after calling and leaving a message again and asking for a supervisor, I contacted the person who gave me the original quote. He simply forwarded my request to the guy who wasn't responding. But finally he did. Again no explanation, just "here's your price" - except this time it was $5 less. So after almost 4 months, I asked for my lens back. They shipped it today, otherwise they wouldn't have even gotten a 1 star rating. Abysmal response time, and a total fail on giving helpful information. "

"Item arrived on time, as advertised, in excellent condition."

"Fast shipping and very responsive customer service."

"The products are top notch and a great selection to choose from. As always, the prices are hard to beat."

"Very fast shipping, brand new product. I purchased many staff through Amazon in the past 6 years, now I try purchased a $1.6k camcorder and some high quality mic, with a little worry adorama's latest only review's seemingly not all great frankly speaking, I could tell by my real experience, it's been great! Would purchase again! (Btw, this time I don't need to return any thing, but still hope their return service is great too, just in case"

"Good Job, Nice Product, Packaging and delivery was excellent"

"The ordering experience, customer service, and delivery speed were superb. After price-checking with other retailers, the packages offered by Adorama were superior in terms of the value-bundle provided for the same cost. Far beyond simply price-matching, Adorama included a support bundle for free along with the lens I intended to purchase. No other retailer had a comparable offer.

Additionally, I accidentally entered the wrong city in the shipping address. A quick email to Adorama customer service resolved my issue. They corrected the shipping address via UPS and I received my order without any delay."

"great Experience, good customer service and efficient delivery. "

"Got what I wanted quickly for a great price "

"Once again, Adorama has met, if not exceeded my expectations. Any time I need anything that's even remotely electronic, they're the first site I visit. They consistently have the lowest prices and fast shipping. "

"Prior to making the Nikon lens purchase, I chatted with 2 different customer service reps regarding the lens and it's use with my camera. They were both very helpful. The lens arrived promptly and is as described. We're enjoying using it as planned. "

"I have been shopping with Adorama for over 12 years now and they have never once failed to be just the most AWESOME experience. I will never stop shopping with Adorama. :-)"

"The item was well packaged and was delivered on time."