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5/5

2022-11-13

Very good

"I love their new make you series and love this smell and quality of product "

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5/5

2022-05-18

THE BEST

"Don’t know what these bad reviews are all about. I literally order from here monthly. Having had to return items, leave reviews, and purchase samples I’ve never had an issue and their coupons and freebies can’t be beat. Again, no clue what these bad reviews are about, I can’t say enough about this company. I was lost without them when I moved to Au from the US. Customer for life!!!!"

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1/5

2021-12-27

DO NOT SHOP HERE

"After years of being a loyal customer my last purchased was not sent express. It took weeks to arrive. When it did the hairdryer box had been opened, it was dirty and it did not work! Went through the hoops to send back and make refund claim. Received email confirmation of delivery and refund. It was NEVER refunded! 3 hours later through the chat service arguing and receiving 4 different answers as to why resulted in me asking for po address to send legal letter of complaint from my lawyer. THEN Lo and behold they organised immediately for the refund through PayPal.

I have no idea what has gone wrong with this business. I will no longer shop with them. A quick Google reveals a multitude of complaints since early 2020.
"

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1/5

2021-04-08

Don't Trust Their Reviews: Adore Beauty Blocks Reviews

"TLDR: Adore Beauty set their servers to prevent clients from leaving reviews so don't trust what you see on the site. If you get a 403 forbidden error, they have blocked you.

Full story: Adore Beauty started off as a wonderful company that touted an ethical, transparent review system. Since January this 2020 I have not been able to leave any reviews on their products. I get a 403 - forbidden error. In tech-speak that means my account has been denied access either through a deliberate choice or incompetence; they set their server to block me. I have tried unsuccessfully 3 times to get this issue address with absolutely no real assistance. Because they make such a loud noise about being a company that cares about and encourages honest reviews, I don't trust them anymore at all. I will never order anything from them again after the complete lack of assistance. Worst part is I never even left a negative review on their site about anything, the only thing that may have annoyed them is the statement that one brand was wonderfully generous in the size of their sample when most brands only give you a tiny amount that is wrapped in a lot of wasted plastic, so is there an employee that blocks people for not wanting to waste plastic???? I have posted this on every review site I can find so hopefully other people can also see if they have been blocked without realising it.
"

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1/5

2020-05-29

Horrible customer service

"Ordered over a ago and still haven’t received my items. Instead of helping me their customer service team has just sent copy and paste replies to all of my emails. Honestly I’d shop somewhere else this company doesn’t care about its customers, waste of time "

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5/5

2020-05-24

Great experience

"Great experience I would buy from them again "

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1/5

2020-05-03

DO NOT SHOP HERE

"DO NOT SHOP HERE. A quick look around social media and you'll see that things are going south for this company. Their COVID-19 message suggests product dispatch will take 3-5 days. I have an order that still has not been dispatched for over 15 days. They won't respond to my emails or answer any of my calls (for 5 days I've been trying!)

For the sake of a balanced review, one thing they are good at is taking your money
"

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1/5

2020-04-28

No delivery and no reponse from customer service

"I ordered 3 weeks ago, my order said dispatched 3 weeks ago but it's still in Melbourne (I live in New Zealand). Hopefully i even recieve my package? I've run out of the items I ordered so now im going without. I emailled customer service a week ago with no response. I wont be ordering from here again. "

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3/5

2020-02-09

it was alright. pls ship faster and make it easier to return

"it was overall ok i just wish i can return it easier and get my stuff faster"

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5/5

2019-12-12

Amazing Products

"I ordered a dark circle concealer from them and I have been so happy with my purchase. It covers all my dark circles making look fresh every day. Amazing products and super fast delivery. "

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1/5

2019-11-17

"They don’t care about the customer, just the money. Customer service terrible. "

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1/5

2019-11-14

Overpriced and overrated

"Ive spent thousands over the years on orders from convenience with adore. But if you have a genuine minor issue they are rude and unhelpful with wanting to help fix their mistake.
It is worth shopping around at other stores for a better service and cheaper prices.
"

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3/5

2018-12-22

Cenforce 200 sale

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5/5

2018-11-08

Great

"Great products and fast delivery"


5/5

2018-11-04

Fast delivery quick and simple

"Bought a face mask and hair treatment. Was pushing it to get it in on time for the next day delivery cut of and must have Just made i was delighted to find it in the mail the next day :)"

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