"Love how they offer free shipping, products came super fast. Happy with my goodie bag too. "
"Easy online shopping, prices competitive compared to other sites with same products and fast delivery. "
"It's very easy and quick to buy stuff online."
"My package arrived very quickly and they even gave me some free samples!"
"Arrived fast and great brands"
"Really quick delivery and great products and communication "
"Great product and quick delivery "
"Service and product great"
"Ship go fast and free, buying online very easy."
"Bought two L'Occitane products from them and selected Express Shipping at the time of check out. Order placed on the 15th of March 2018. Confirmation email received promptly saying that order information has been received. So, three days pass, no delivery confirmation no tracking number nothing given. So contacted them and was told "payment and order system not synced". So order had to be re-raised. Delivery email was received on the 20th of March 2018. Name on the delivery address was wrong, one item not in the package, and no tracking number given. Had to contact them again and this time was told the reason that the order did not sync was because the transaction was suspected as fraud. But during the time from when the order was placed to the time I first contacted them on the 18th of March 2018, no one from their company bothered to contact me via email to confirm the details of the transaction! Person i spoke to on the second occasion confirms that both items are in the box and they are being delivered and gave me a tracking number. Now fast forward to today, the 23rd of March 2018. Still no package, so had to contact them again. Now told that there is another problem with the delivery of the package, and that another package will be delivered today but one item is out of stock and that they will refund me the amount for that particular item. So now I have to suffer currency exchange losses, because I was charged in Singapore dollars, and its going to take at least another week to get the items if there are no other problems. Customer service recovery was not fantastic, did not offer anything in terms of service recovery and all they want it to wash their hands clean of the problem and leave the customer without the items ordered and suffering currency exchange losses. Complaint has also been lodged with the Consumer Tribunal Victoria regarding their business practices. BUYER BEWARE!"
"Excellent service, quick and easy to deal with"
"Quick delivery and free postage a bonus :) "
"Simple, quick and easy shopping. Can pay with after pay. "
"No complaints. Just excellent"
"Great products that actually work, fast delivery and lots of freebies! What’s not to love?!"