"shipping has more than doubled. Kind of suckis on a needed commodity"
"Trying to keep the spice in my life since I had surgery, and that starts by keeping me and my guy happy "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers & Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers & Chux
”
"I have been looking for the stretchy diaper closures…finally found them!"
"Did not receive Dec shipment and had to reorder"
“Hello,
We apologize for any inconvenience you experienced with your auto re-order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"we should be discounted as a not for profit organization, or exempt from shipping cost. "
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Saves me money time that nee I don't have money to buy thank you "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers & Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers & Chux
”
"The system is easy to use."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers & Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers & Chux
”
"This is my 4th time purchasing this product. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"At first prices was fine now the are outrages. I will no longer be shopping here"
“Hello,
At Health Products for You, compassion and empathy for our customers is a core value. We are a conscientious company that is trying hard to fulfil our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges. As you may know, we are in period of unprecedented times and certain products are in high demand everywhere.
The hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.
We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.
Thank You,
Team HPFY”
"Had exact products I needed"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers & Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers & Chux
”
"I recently made a huge purchase. Within that purchase, I wanted samples to test? Whether, I purchased the full product or not, my samples were cancelled without my permission and I was not given a reason why? "
“Hello,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced with your order.
Kindly note that the samples are limited to one quantity which is the reason the remaining samples were canceled.
If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I order disposable underwear from HPFY for my husband & have found the best products for his use. The products are not available locally & the order & delivery process is flawless.
"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers & Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers & Chux
”
"They offer the ability to purchase samples to review for fit and function but they limit you to 1 diaper and you are only allowed 3 different samples. Their system allows you to order as many as you want but they refuse to ship them to you. I ordered 4 diapers of 8 different styles to see what was best for me but, Saiyed there person in charge of their samples. Will not allow you to order so many. When I emailed them on this, Saiyed refused to reply. There customer service really ****. They are directly affiliated with Health Products For You. I will not order anything from them ever again. Northshore has a better selection of products at alot better cost."
“Hello,
Thank you for providing the feedback.
We apologize for any inconvenience you experienced with the samples. As per our policy, we only offer 1 sample of an item.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you
HPFY
”
"Would not take my 10% off code and orders over $ 50 should be free shipping"
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Super easy to order from, easy website to navigate and the items we need are very nicely priced. We price compared on multiple sites and with the reward dollars and for the same quantity and quality, this website provides the best for your buck. Not to mention, everything comes in very quickly!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
A rep from Adult Diapers and Chux, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Adult Diapers and Chux, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Adult Diapers and Chux”