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Advanced Technologies Consulting

5 reviews
3.25 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2008-10-18

"This company did a great job. They accepted paypal, and shipped almost immediatly. From the time I placed the order till I recieved it was only 4 days. That was with standard shipping too."

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Verified
1/5

2004-02-07

"I ordered, and was billed for Norton Antivirus 2004 and 1 year free update($24.99 plus $6.50 shipping). I was sent Norton Antivirus 2003 (now practically worthless) which listed for $9.99 plus shipping. After contact, I was told the correct was shipped. One month later, I have not gotten the software I paid for nor will they answer emails or voice mails. This is my definition of fraud and I have turned them into the I.F.C.C. and the Better Business Bureau. I will continue to seek out every possible avenue to expose this company for what they are and will do. Hence, this writing!"

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Overall quality of the company
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Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use
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Verified
2/5

2003-10-30

"This is a great place to buy discount software, but their shipping is really super slow! It's been 12 days now, and the items are shipped First Class Mail! I think they wait a couple weeks before mailing the shipments. They would do a lot better if they mailed promptly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-03

"Took a chance and ordered Norton SystemWorks 2003 at a too-good-to-be-true price. The OEM CD arrived timely and in perfect shape. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-10-23

"I was amazed at their prices, and even more amazed at their service. I received my shipment within three business days of placing my order, and received a software package that was exactly what was described on the website.

The website is actually qualityinks.com, so don't let that throw you. I am very stisfied, and plan to do more business here.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability