"Stefania was always there for us whenever we had questions, explaining everything. This is our first experience using a travel agency and it was a great experience!"
"Our cruise agent was very fast to respond to requests for information and assistance. Usually within an hour following messages and phone calls were immediately answered. This was our first cruise on a large ship and needed help to understand small but important details regarding process for boarding. The cruise line website left much for our agent to fill in the gaps."
"Kenny Tran was exceptional"
"from beginning to completion was very satisfied with the attention received when planning my trip to Venice. Alex( customer agent) was patient and informative regarding this trip."
"Our travel consultant was Hary A. We used Globus first time thru the recommendation by a friend and encountered HA as our consultant
We refused communicating with him (4 of us travellers) in related to his attitute that was uncalled for. He screemed and talked to us rudely and he was getting upset easily. He was lacking a good customer service big time
We choose to communicate with him thru e mai instead rathered than by phone and yet he was very confusing giving us information regarding our trip heading to Europe get away
We requested a different agent everytime we called and with a little help"
"I am very satisfied with the service, ease of dealing with the company. My agent Maryanne Krivan was excellent and very reliable. The prices are really "affordable". very happy
Dr Shiraz Ladha."
"I've used Affordable Tours several times over past few years and have always been pleased with tours suggested.
Agent is responsive in answering all questions. Usually, Affordable Tours gets you a discount over suggested price."
"I had a good experience in selecting a trip through Affordable Tours. We found a last minute trip at a very attractive price point. Paolo Bunyi walked me through the entire process and was quick in returning emails and answering my questions. We leave for our vacation on Monday. We are looking forward to it!"
"Very professional, extremely patient & helpful.
Will use Marcie for future travels."
"Love your COSMO app. One of the best have everything you need. No more paper!!
May be the rest of the travel company can follow!"
"We traveled on our own to Zurich, Switzerland and went to the Radisson Blu Hotel to meet our tour group. Avalon Tours had set up a welcome desk in the lobby plus a hospitality room. It was a smooth journey from there to Basel where we boarded our River Cruise. The atmosphere on the boat was wonderful, thoughtful, and helpful due to the friendliness of the staff. We had booked a bottom floor inside room which was perfect for our needs and was absolutely wonderful in every aspect. The meals were nice and the abundant flow of free beer and wine made for a perfect lunch and dinner - several times, the staff conducted a BBQ on the top deck which made for a fun time for all. We took all of the included tours of the boat and several paid ones - the paid ones were priced far below of what we had experienced on the big ocean liners. I would definitely give the tour guides 5 stars in every port we stopped - they were extremely knowledgable, professional, and would go out of their way to make sure everyone received the most benefit. Keep up the great work and the hospitality of Avalon Cruises and thank you for a great experience! "
"We have been booking tours with Affordable tours for many years based on their willingness to work with our schedules."
"Fabulous, personal, perfect"
"Extremely helpful in planning for our Viking cruise!"
"We had 11 couples, 22 people book a Viking cruise with Allyson Humber. She very efficiently took care of all our details and emailed our paperwork promptly. We were all very satisfied with her service and will book with her in the future, "