"Effectively and very professional travel agents."

"Our agent from Affordable Tours, located in the Houston area, provided outstanding service, handling all arrangements and answering our inquiries promptly. This was during and shortly after the area was hit by Hurricane Harvey. They are an good team and are obviously dedicated to serving their customers."

"Good hard work from Alex. "

"We had a great experience with Trafalgar in Australia. The tour was well run and our tour guide was very professional and helpful. Sandra Wilkins with Affordable Tours helped make our arrangements go smoothly."

"Iv'e booked through this company a few times. Always been pretty easy and quick. Same tour with a discounted price"

"Responsible and excellent services "

"Boris was great, as usual.
We are learning what to ask toake the process more efficient."

"I took the Iceland 7 night trip from Toronto with my son over Thanksgiving. We loved Iceland--saw the Northern lights, soaked in the geothermal lagoon and enjoyed the volcanic landscape, waterfalls and geysers. Everything went smoothly. The hotel was fine and the breakfast ample. Terrific local guide. Great trip!"

"After reviewing several several Australian tours, we picked a Monograms tour because it gave us flexibility for the start and end date as we were going to go to New Zealand on a cruise ship. Affordable Tours did an excellent job explaining and booking as well as arranging the internal flights. Stefonia Glon was our travel agent and she did an excellent job."

"We had a great experience working with AmberDee Smith on our cruise. She is very professional and responsible.
She was always timely returning calls when we asked for it and was very responsive to all our questions."

"I was planning a last minute trip for my family. Soazig Vadel at Affordable Tours took care of everything quickly and efficiently. Great service, would recommend to those that have little time to plan for themselves, leave it to the professionals!!! "

"We are happy w the way questions were answered . "

"He answered all our questions and proceeded to book the cruise. He got our boarding passes and had them sent via e-mail which was over and above what he should do, much appreciated. There were a couple of things like transfers and tipping that we forgot to ask about, but had we asked I’m sure he would have given us the info. He was well informed and overall a great agent and would highly recommend him!!"

"I've saved for 5 years to take a trip for my 50th birthday. I chose a 'reputable'' company that apparently uses AffordabeTours.com to book the trip details. Never in my life have I been so confused, disappointed and frustrated in the customer service and tactics of a company that I wanted to give my money to!

They have invisible procedures, unknown to the customer and imaginary 72 hour policies to ''approve'' your trip, and you can not ask for help from another travel agent, (or accidentally click a button that sends your info to another agent)! You'll get your hand slapped, and told they can no longer 'assist' you, as did agents Rachel and Amalia did, and eventually due to their chaos and drama, my trip was Denied! This also meant I could not benefit from the discounts that were available to me, before they wasted my time.

Don't even bother with contacting a customer service manager, they'll basically repeat what the agents said, as did Naomi did me. Because I accidentally 'played outside the imaginary lines', clicked submit more than once, I was in the wrong.

I have proof that Paige stated on 1/9 at 2:21 pm ET that she could No Longer Assist me due to the reasons stated above. Please also note that AFTER Amalia Denied my trip on 1/9/ at 5:29pm ET, Rachel emailed me a ''friendly reminder'' on 1/10 at 5:21PM telling me I needed to complete my booking details (i.e. down payment)!

Before I contacted the primary company, I spent several days researching and planning for this trip, only to deal with AffordableTours.com, who in my experience, is Not about the customer, but only about who gets credit for the customer's trip.

I urge you to be very careful if you decide with any travel company that uses AffordableTours.com as a 3rd party!

I forgot to mention that there was Never an apology to me from these people. I apologized for potentially 'messing' up their routine - if that was the case, but never did they reciprocate."

"We have been using Affordable Tours for nearly 15 years. Always great service! Great pricing and information. They have never dropped the ball."