" Very unhappy. He did not notify us of what we needed to do to arrange for transportation after debarkation. He did not help us with selecting shore excursions. He did not tell us of the need to reserve the dining room well in advance. Consequently we only got to eat in the dining room one time. Especially since we were traveling with a baby and couldn’t eat after 8 o’clock "
"We loved the trip arrangements and the help provided by our agent Linda Koehler. The time management after arrival in San Jose could have been better as all major attraction trips were scheduled for one afternoon, thus making people choose and missing out on other attractions. We wasted four afternoons in this way - majority of the trip!!! The added trips that we signed up for was usually done by 11:30 am, thus giving us a full day almost free. The activities, trips, added tours need to be better planned and organized.
The tour Director was good as was the driver. I highly recommend our agent who diligently worked with us."
"Shannon was very courteous and helpful and knowledgeable during the whole process. She was readily available when needed."
"We took the 13 Day Alaskan Cruise. My husband and I really enjoyed the first 6 days which was a land tour. The 7 day cruise was okay, but the land tour much better. Our tour directory, Brady, was with us the first 6 days and he was amazing. He was always polite, helpful, and very knowledgeable about Alaska and the history of the land and events that have happened in the past and currently. He went above and beyond my expectations."
"We have used affordable tours many times. Trena has always given us the best value and upmost attention. Highly recommend affordable tours. "
"We’ve been using Affordable tours for the past 10 years and we’ve always received outstanding customer service!Very helpful and friendly staff."
"Derick respond quickly to any questions or concerns."
"They have a great array of travel adventures to choose from, they give you discounts above provider prices and they take care of you quickly and competently. It's hard to believe, but true!"
"Jerry was very help and answer all our questions "
"Bianca very good, I haven’t cruised in a long time and she was very helpful "
"Lawren was great..answered and followed up promptly.."
"Shannon did a fantastic job of setting up and follow through on our recent Viking trip. Very pleased.
Hank Spangler"
"Our Italy Discovery Tour far exceeded all our expectations. Our tour group was eclectic and small (7 adults and three teenagers), making the experience more personal. Our tour guide, Francesca, was amazing! She made us feel like family and called herself our "Italian Mamma." She lived up to that title. She was extremely knowledgeable of Italian history and of the regions we visited. She had many personal stories to share. She had a warm relationship with the excellent local guides in all the cities we visited, provided excellent advice about optional excursions and restaurants, and was very responsive to all our needs. All members of our tour group indicated that they wanted to return to Italy again and that Francesca would be their top choice for a tour guide. This trip was a very memorable experience for our family."
"Karen Ward is very helpful & patient! She answered all our many questions!"
"My first day in Rome Italy after checking into the hotel we went sightseeing it was beautiful, must say I had a great time in the other cities.
Just didn’t like the last hotel that we stayed in Milan NH Milano Touring the 1st floor was dark, luggage was in someone else’s room, couldn’t get into the room after three people tried the key end up changing room to 647 and I could go on. Other than that I had a great time."