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5/5

2008-11-25

"the phone numbers on the online site dont work"

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Verified
5/5

2006-02-07

"The girl I worked with was extreamly knowledgable and very helpful. I was a bit confused prior to calling about the items I had intended to purchase, but after a few minutes on the phone with the rep, she really helped put things into perspective, infact she had saved me alot of money. There was no pressure to purchase and she had made some really great suggestions that saved me money. I will definately work with this company again in the future and will pass along this websight to anyone who needs great products and service for their HDTV."

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Overall quality of the company
Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products on-time
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Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use