"Bought a water heater , the water heater does not work , called them and they answered with the worst customer service. When asking about the manufacture number they hung up on my face. "
"I had to return a hot water heater because the wrong one was purchased. I paid $436.72 they will only refund me $240.11. I paid for shipping both ways on top of this.
I hope someone enjoys taking my hard earned money. People like you should be put out of business.
Shame on you."
"Do not buy from this distributor!! I spent close to $600 on a radiator that lasted one year. Radiator like this should last 30 years..easy.. All they said was sorry. Sorry??? How about prorating a new one.. How about wanting to find out why your radiator failed in just one year. Sorry doesn't help me one bit. I'm sorry I gave them my business."
"Hello: I ordered a water heater that was supposedly in stock. The price was good. 12 days went by and I decided to inquire to see where things stood. It turns out IT HAD NOT EVEN LEFT THEIR WAREHOUSE YET!!!! If you're picking up locally, they may be fine. However, if you live in a neighboring state (I live in Massachusetts), it is foolish to order from them. I'm not sure their web site says "We'll hang around for 12 days before we even think about shipping it." I may be spoiled by Amazon, but 12 days before shipping something that is supposedly in stock is nuts."
"Great advice all around. "
"AF is the place to go. Great prices ,great service."
"I'm a first timer with AF Supply and rarely provide feedback on any online purchases, but I think I found one of, if not the only, great places left for quality, price, shipping, and service. Thank you AF Supply! I'll be back."
"Very helpful! Thank you. "
"Your web site make somewhat complex jobs easy! Thank you!"
"I had a little problem checking out, it wouldn't process my card"
"In this day of everything being made over seas; thank you for stocking what I am looking for. Made here in the US."
"The live chat feature on their web site sealed the deal for me. Their prices were great, however the customer support made purchasing from them a no brainer. Sean (customer service rep I dealt with), was knowledgeable, beyond helpful, and to the point. 10 out of 10. Thank you!"
"Easy to navigate and find my product."
"Clear web page, chat line was quick and efficient, order placed and ready to ship!"
"Good presentation of information. Helpful suggestions from the webstore of other accessories."