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5/5

2008-08-13

"I am very happy with the level of service, price and delivery of After5pm.net. My order was handled in a professional way and when there was a problem the emailed and even called me directly to confirm. Their customer service was polite and helpful and they even upgraded the shipping due to the delay. The only thing lacking might be the web-store front end that looks out of date. Otherwise, I completely recommend them to my family and friends. The 2 for 1 sales on batteries is a great deal, often netting prices that are mere fractions of other places. On top of that, the service makes dealing with them a pleasant experience [something often lacking in today's online, business world]. Thanks! Keith"

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Verified
5/5

2007-04-13

"These folks were super helpful. My order was shipped promptly. And the best part, the price for the batteries and charger for my Canon 30D that they sold me were less than 1/4 of the price being charged by the crooks in Brooklyn."

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Verified
5/5

2005-12-05

"I bought a pair of hi-power/long life batteries for a new Canon XL Rebel camera & 2 sets of AA’s & rapid charger for the flash I had purchased to do a rush job (I sell/re-fit/construct Yachts in Ft. Lauderdale as Signature Marine) on a used 65' Hatteras & needed to get the photo's e-mailed to Kuwait (new owner) . What an experience buying from the internet & especially Brooklyn NY. Fortunately I ran across After5pm.net who gave me the best price I could find any place on the internet & who actually delivered in 3 days to my door. Never buy batteries from the Camera store as you can purchase from here for ¼ to 1/8 the $$$ cost. The owner called me back & went out of his way to give me suggestions and for real personal care. I never write reviews, however, after dealing with all the scammers in Brooklyn & other places, I must give a A+ to these guys & girls!! Thanks After5pm.net."

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Verified
1/5

2004-10-26

"Bad English
Bad product that did not work and was returned
NO REFUND
Never Buy From Them Again
"

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Verified
5/5

2004-10-19

"Bought batteries for my Canon s-410 camera. Fast delivery and free shipping. The batteries are working. They had a buy 1 get 1 free sale, so they were a lot less expensive than other sellers."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Being updated on the exact date the delivery was sent
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1/5

2004-08-25

"I don't know about delivery service, I haven't received my order yet. I do know that when I called them to make sure that they received my order, and shipped it, I was confronted by a very unprofessional receptionist. I started off the conversation with "I placed an order on your web site last night, and have received no confirmation that you either received, or shipped my order". B-T-W I paid for overnight delivery. She asked for my order number, and I had to repeat it at least 3 or 4 times to her. She wanted my e-mail address, wish I gave her. She then said that there was no phone in customer service, but she would get a tracking number and e-mail it to me. After 2 hours, I called again, this time she told me that I would have to e-mail customer service for a tracking number myself, when I protested, she HUNG UP ON ME.

I found 3 e-mail addresses on their site including Helpme, info, and marketing, I wrote an email to each, and told them that I just wanted verification that they received, and sent my order along with a tracking number. I then told them that I wouldn't bother them again.

We'll see if my order comes, or if I hear from them.

Update, I just received an e-mail confirming shipment of my batteries.

Update, I just received my order, and it did get here on time with no damage.

My conclusion is this:

Their prices are cheap.
Their delivery service is OK.
Their Customer Service and attitude is terrible.

Because of their treatment on the telephone, I would not use them again.
"

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Verified
5/5

2004-06-30

"Very professional company. Ordered 2 Canon NB-1LH digital camera batteries and transaction was perfect. Pricing, correspondence and overall buying experience was perfect. Highly recommend this company. Will definetly use them again."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Verified
5/5

2004-05-13

"Totally great company. What a deal on my lithium battery for my digital camera. The shipping was ultra fast and even had a tracking number all for free.

I will definitely buy from them again.
"

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Verified
5/5

2004-04-22

"Absolutely outstanding performance! Ordered two Nikon type batteries on Friday and they were in my mailbox on Monday. Smooth website. I have already bragged to my coworkers so I would defintely buy from these guys again. I hope they can maintain a 10 rating. That's even better than Newegg!"

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N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
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Being updated on the exact date the delivery was sent
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Delivering products on-time
Overall technical support
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Making decisions on their own
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5/5

2003-05-20

"Very fast service (only 2 bussiness days from order to arrival, ground shipping) and everything was packaged good. Very helpful on the phone about my Questions."

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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
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Overall web site
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5/5

2003-03-01

"> Very quick delivery, good email updates. Product was as described and a good price, I'm happy!
> Just a couple suggestions to improve online purchase process- after selecting an item it should take you directly to your shopping cart with a continue shopping option. As it is currently you have to click on shopping cart on the top of the page.
> Secondly I selected PayPal and found that the tax had been been calclated on an already taxed figure.
"

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-02-15

"Great service! Ordered two batteries for my new Nikon at a great price (Best on the net) and they were in my hands within the week. I would defin itely deal with this company again."

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5/5

2003-01-22

"Excellent service & courteous service at a excellent price."

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5/5

2002-12-29

"Next day delivery, item as advertised, would shop there again."

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Delivering products on-time
Being updated on the exact date the delivery was sent
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Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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5/5

2002-12-14

"This company is awesome. I found myself in HI w/ out my camcorder charger. Called up monday and was delivered product by tuesday. Their attention to detail and followup blew me away. Highly recommend."

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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use