"My experience with this seller could not have been worse.
In all my years of online shopping I've never experience first handed what is like to be victim of fraud over the internet. At first I contacted he or she,goes by the name of Joy Pittman, inquiring further information about the product I was interested on, I got a warning that they were on a tight schedule and it would take about 8-12 weeks for my order to be delivered.
That was an the end of January and now it's early August and there is no sign of a delivery ever coming, or a refund to say the least, I have already filed a dispute with my card company and requested for a refund, funnily enough, after months and months of delays:
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Subject: Re: Order Confirmation Notice (Invoice ***-***-****)
Date: Thu, 2 Jul 2009 21:24:01 -0400
From: ****@****
We got really behind and we apolojize for that......what we are doing now is trying to finish all orders at one time because we got a ton of orders all of a sudden and got overwhelmed.....we are currently not taking any new orders as of right now because of all the orders we have to catch up on......we are making an effort to get everyones order out at one time including yours......we sincerely apolojize for the delay as this has never happened before to us, but I guess since we handcraft each order it is taking longer with the amount of orders we have......we are looking to have every order out in the next 4 or so weeks. Again we apolojize for any inconvenience. Thank you
Joy Pittman "
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(mind the typos, I received it that way)
after that they have gone silent after asking for a rightful refund on my money.
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Sent: Sat, Jul 4, 2009 10:58 pm
Subject: RE: Order Confirmation Notice (Invoice ***-***-****)
"If your order is not ready or can not be shipped by the end of July we will happily send you a refund with no arguments. This is why we apologized. The amount of orders is our problem and Iunderstand this.......we will happily send a refund if not complete by end of July. Thank you "
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Do not fall in the clutches of this highly dishonest seller, if you are looking for a wooden weapon for martial arts practice look elsewhere, the cheap always comes expensive.
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Update, after filling a few complaints around the net they contacted me with the pathetic excuse that they had not been able to refund me because I didn't had an account with paypal. Well, how weird, I didn't need to open an account with paypal when placing the order, they they should have received and kept in their records a receipt paypal sends to sellers to notify them of a payment.
I offered them sever options for issuing me a refund, among them a money order, they even did not have the decency to reply to that message and have since blocked my email address.
Before you purchase from this people pay attention to the site, there is no phone number stated, no full address, no nothing, do not make the same mistake I did, there are several other options around. "