"The white dust clogged my furnace filters within 2 weeks. The white dust is everywhere and every day dusting. Not dusting but every damp cloth wiping. No help or refund from company. Put a dispute on credit card and we'll see what happens."

"This is a QVC TV dealer. We bought 3 Ultrasonic humidifiers from Air_innovations aka Great Innovations because of thier great "promo" on QVC. Initially a year ago when advertised, there was NO mention that you MUST use distilled water versus tap water. A gallon of water only lasts about 5-10 hrs depending on your mist setting.
After a weeks use, our house was layered with a white powder film on everything! Tables, glass, windows, mirrors, TV, stereos...just a huge mess and the white powder clinged to everything!
We called QVC, They would do nothing but refer us to the mfg,. Air-Innovations aka Great Innovations.
After talking to a very nasty, arrogant Customer Service rep who continued to tell us in a condescending voice that the distilled water we were using was NOT in fact distilled water, we talked to a Supervisor. Now at 3 humidifiers ate $1 a gal and $3 a day, it was $25 a week!!! The Supervisor would NOT refund our money!
These units are trash and the health hazard is tremendous to both human and a pets respiratory system. Not to mention the constant cleaning of the heavy white powder left on everything possible.
Do yourself a favor, buy a console humidifier that uses a large HEPA filter.We bought 2 and have not had 1 drop of any white powder since.
Dont waste your money. These are a healt hazard and we have had the local County Health Dep take samples for examination.
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