"We paid large dollars for a new rifle. What we got was paint chipped paint and a broken battery wire that a three year old tried to solder back together.
NOT HAPPY!"
"Received the multiple items on my order in one big, well-packed box in only 4 days after ordering! I wil be returning the helmet on my order to exchange for a larger size, since the Large, that I ordered, is not large enough. Plus, I am trying to figure out how to use the extra magazine that i ordered with my APEX gun, since it is very different in functioning from the magazine that came with the gun? But, I am confident that Airsoft will help me if needed, to include an easy exchange of it if so required... Thank you, Air Soft!"
"Ordered on a weekend and it shipped on the following Tuesday.
Left a note for item.
Received item the way I wanted it.
Great!"
"Was an excellent service and I got my product within the same week as I ordered it."
"The face mask that I got was broken"
"best 180$ airsoft gun ever cant wait to us it in the field nice and heavy duty but shipping could go a little faster "
"Upon notification that the items I purchased were out of stock, I contacted Airsoft GI and their customer service rep assisted with me identifying replacement batteries that were more suitable for my equipment. I also received the updated order in about two days.
Great service! Thanks!"
"GREAT ~ fast shipping, very good prices and inventory, timely e-mail updates with status of order. I'm VERY happy with AirsoftGI, am a repeat customer and have never had a problem. Excellent customer service."
"I ordered several hundreds of dollars worth of merchandise from airsoft gi 9 days ago and it still hasnt shipped yet. I wrote and email asking why and all i got was this review. "
"They say on the web site and on the invoice we recieved that a mystery box is worth $2900 but they lied. The site also says they just put all kinda of stuff in the box. We received one gun that's it. Nothing else. DON'T WASTE YOUR TIME OR MONEY WAITING TO BE SUPRISED."
"Good first time online shopping experience. Easy and fast service!!"
"I spent ~$220. The order wasn't processed for three days. It took another seven or so to have it shipped and shipping cost $30. In todays age of quick fulfillment AirsoftGi did not deliver. But there's more.
The box that my Airsoft gun came in was torn to shreds. The barrel was scratched and several of the parts had nicks on them, as if the gun had been returned and just reshipped.
Overall I am very disappointed and its too bad, I would have spent more money there. Now I am off to find a new retailer."
"Everything arrived on time &is great quality. Big-up Airsoft GI"
"Better than expected at this price point."
"Everything was easy and the product arrived when it was supposed to."