"Based on my previous purchase experience, Airsoft Megastore is by far the best. Priscilla, a salesperson there is very helpful, friendly and extremely patient when dealing with customers like myself that are new to this kind of hobby. The staff there are well trained and very helpful. I will continue purchasing from Airsoft Megastore. Their prices are really good too! Keep up the excellent work!!!"
"Never been let down. Everything is top quality. Shipping is great. Definitely gonna use them again."
"I was told about this website from a friend. I had no idea there was so many different models. The Megastore has a lot to choose from so make sure you study and read before you buy. There may be a gun you want and miss some of the specs to get the perfect selection. They have all you need.
My son wanted a better sight then the stock option. He found what he wanted quickly. Shipping is good and secure, they make sure it doesn't move anywhere during shipping. On the last shipment, we received the box before the shipping confirmation went out. I don't feel that is normal but it was a good surprise.
They always have sales going on so make sure you add your email to the sale listing and get all the good deals. It can be a very expensive hobby so be ready to spend! I like this website. "
"My review is based of three things. First: the quality of products are of the highest quality following the term "you get what you pay for" second: the price on the products offered are either the best on the web or are with in a few dollars. Third: customer service I would rate 5 stars. All of the staff i've delt with have been curtious, knowledgable and professional. Shipping was free and fast I would describe Airsoftmegastore.com asof the highest quality, supreme superb."
"I bought my self an new airsoft rifle that cought my eye on this site. The price was average if most other sites I found this particular Airsoft rifle. They shipped the airsoft rifle within the same day I ordered it. Which does not always happen. So I was able to get it just in time for my birthday/airsoft tournament. All and all great experience. I do believe they need a better reward program. "
"I recently bought a gun with them and had a issue with it. I called and emailed their customer service & within 1 day I had an email back from them and a phone call back. I have spoke to EVERY SINGLE representative since my process began from shopping with them. My experience has been the best so far. Thank you Airsoft Megastore!!! I will definitely recommend them to my family and friends. Best product, prices & customer service!!!!!!"
"I've bought from Airsoft Megastore a few times because they often have what I'm looking for at a better price then the other online airsoft retailers. I've only ever had one issue with an order, and when I did it was a painless 5 minutes to sort it out with one of their customer server representatives.
I'll be shopping with them again knowing that they treat their customers well."
"First off, the prices are unbeatable.. the products exceeds our expectations!.. and the customer service is truly remarkable... i highly recommend buying all your airsoft products from airsoftmegastore.com "
"A piston head I bought was defective and got a crack, I saw it just 2 days after I bought it and contacted AMS, it was covered in their warranty and they shipped the part to me. Ashley a live chat sales rep walked me through the process and got my order down in 5 minutes. AMS' live chat is great and the reps are wonderful. I highly recommend buying from AMS. "
"Got everything I was looking for! The reps were all very kind and helpful."
"Jose was a very informative person when it came to my order. "
"They go above and beyond to help thier customers. They helped me adjust a price and combined shipping, they also reserved 2 items for me untill I will buy them next week. They are just great!"
"I called in last week about my gun that wasn't working. I called up customer service and this guy answered. I was mad at first because I just literally got my gun and it stopped working within an hour! BUT after taking to their rep, I found out that my gearbox was locked and they walked me through the steps of fixing it. Super helpful and great guy!"
"Over a month of attempts to contact customer service and no answer. Tried chat, email, and phone - no answer on any of those.
My sons have several guns and this is the worst experience we've had. We purchased a $230 gun that has some issues and now we probably have no recourse to solve our problem and it will only cost more to return it. Not a good feeling. If we had messed something up, I wouldn't take the time to write this. But I feel cheated and my only option really is to just cut my losses. I hope this helps a lot of other folks from having the same experience. You should play it safe and find a better vendor."
"So as with any retailer, they're great when it comes to selling merchandise, but when there are issues and something needs to be returned they stink. I've purchased several items from them and haven't encountered their poor customer service because I haven't had to return anything. I've sent three emails as outlined on their website to return a product and also PURCHASED a return label, but can't return until I have a RMA#. I've sent one last email and if a response isn't received, I will be taking further action.
Also purchased merchandise from Evike.com and they have great customer service. They are very friendly and responsive to resolve any issues you have. Will use them going forward."