"This website is an absolute scam. The exact same thing happened to me as stated in Gshack47's post on October 7th. It is impossible to speak with anyone at either this site, or theestore.com (the site they said was processing my order). I am reporting both of these websites as well."
"I ordered a case(360)of pocket tissues. After 3 weeks of not receiving my order, I started trying to contact them. After 2 days of calling, I never got a live person. I sent numberous emails, faxed a letter, and still got now response. Finally I got a shipping confirmation on 9/24 with a UPS tracking number. When I tracked the shipment, it said the order had been delivered to a porch, at an address in St. Charles, MO. We are a business located in NC. I started trying to get hold of someone again, to no avail. On the 29th, a received a shipment of 72 packs of the pocket tissues (not the 360 I ordered). I finally looked up the web address for the partner company (TheEstore.net) who they said processed my order and started calling them, same response, "all agents are busy assisting other customers, for faster service, please use their live chat". So, I finally got an agent on the live chat, explained my issue. She stated that the order was shipped wrong and that she had placed another order for the remainder of my shipment and that I should get a confirmation within 24 hours. Never happened. Contacted them again, agent said that the order had been shipped on the 29th as stated by the previous agent and that she would contact the supplier and find out why I had not received my confirmation. Another day went by, contacted them again, was told to hold on while they contacted the supplier again, was left waiting for 20 minutes. I kept asking what the hold-up was and eventually, they just stopped responding. Numerous tried after that trying to get a response was ignored. As of today, 10/7 I have yet to receive the remainder of the order or a shipping confirmation. THEY ARE NOTHING MORE THAN SCAM ARTISTS!!!!!!!!!! FYI, there is a website where you can report these types of crimes, set up by the federal goverment, called the "Internet Crime Complaint Center" located at http://www.ic3.gov/faq/default.aspx. I have filed a complaint with the IC3 on both companies. "
"I order a product (11 items) and gave my credit card info and got an immediate email that the order had been accepted.
It has now been 7 days and I have heard nothing from them. I have emailed them 4 times and no response.
So far there is no charge on my credit card.
I am about to cancel my credit card because I think they are scam artists.
I have tracked their IP address to 1 N 1 web hosting in Pennsylvania and the address comes back to a Bellevue WA location. When I call the phone number it is all automated and doesn't give the name of the company and instead just repeats the phone number I called."
"I am very happy with Aisle Buy Aisle! I read some bad reviews on the internet before my order arrived and got worried. I thought maybe I was going to get screwed. But I received exactly what I ordered two weeks after placing it. "
"I ordered two very expensive TVs and needed them delivered quiclky. After one small snag I recieved the TVs and they were exactly what I ordered. I was able to speak with support when I needed to and they were helpfull."
"AisleBuyAisle (aisle buy aisle) is a scam! They don't have customer service. They don't have any items on sale at all. Their phone number doesn't exist. DO NOT BUY FROM THEM! The owner/creator has a history of making websites just like aislebuyaisle.com that claimed to have products for sale when they didn't.
ash2468, ajanibu, indyUSCtrojan, workingmom4 are probably scammers. I mean, look at how their responses are worded. Also, one of them was suspiciously edited right around the time I filed several complaints with the Better Business Bureau and other organizations to directly address the points with which I had qualms.
If you can, you guys should file investigations with BBB and other complaint departments as well! They need their mail, email, and phones FLOODED. They need to be SHUT DOWN."
"It took them nearly a month to fulfill my order, but it did finally get fulfilled. Seems to me like they're either woefully understaffed, or they don't have anything in stock and have to get it from a supplier before shipping it.
"
"This company is a fraud and rip-off. You cannot reach them by phone. You will rarely be able to get an e-mail response from them. We ordered six identical items. Three were finally shipped to us, but not after several weeks of almost daily e-mails and chat sessions to them. The remaining three still have not been received, nor will they respond to any inquires from us, nor will they credit our card for the remaining undelivered items. DO NOT UNDER ANY CIRCUMSTANCES GIVE THIS COMPANY ANY OF YOUR BUSINESS!! We have filed a complaint with the Better Business Bureau and they didn't respond to them either. The BBB has given them an "F" rating; here is your proof: http://www.labbb.org/BusinessReport.aspx?CompanyID=100062202"
"I ordered a Christmas gift, which never came. I e mailed several times. No response for weeks. Then Christmas past. I tried the customer service number about 100 times, it just keeps hanging up on me. I e mailed, sat online with the online chat feature, and it is now APRIL of 2009 and I do not have a refund, or my product. The e mails go un answered, and I can not get a hold of anyone to talk to. I am out $50...so disappointed. "
"I ordered a large product for a V-Day gift. The item was backordered. Customer Service was available and they do reply with Online Chat. When the item was not going to be available in time, I was offered a credit. I chose to wait longer, and then later requested a refund via online chat. This was completed immediately and my card was refunded within 2 days. Though I didn't get my ordered item due to out of stocks from their supplier, they did make it right with me. And refunded my card completely. Thanks, and I would do business with them again."
"AisleBuyAisle.com is a scam. They won't answer the phone. I did receieve an email on 12/23/08 that read:
Your order has shipped. Your tracking number will be available within 24 hours
On 1/5/09 I got this:
Thank you for your patience, we have requested the tracking number from our warehouse. Once this is sent over we will update it immediately, and email it over and update your account. We can confirm that your order has shipped just awaiting the tracking information.
Then the live chat person said they are waiting for a tracking number.
DON'T BUY FROM THESE GUYS AND LETS SHUT THESE SCAMMERS DOWN!
"
"Hopefully these reviews will save someone the stress and related BS I and others have been through. I placed an order for 2 items on 12/12/08. They charged my credit card on 12/15. On 12/22 I called to find out where my order was. They didn't answer (I later found out the NEVER answer). I contacted them through their online live chat. They assured me it had shipped but couldn't provide with the tracking # "yet". I asked them if it was shipping that day and if so could they ship it overnight or 2nd day so it would arrive by Christmas. They said it had already shipped and should arrive by christmas. I later got the tracking # that showed it had been shipped that day by UPs ground - from California to Ga and would NOT arrive by Christmas. When i finally did get the order on 12/30, half of it was missing. To date, I still have not received a refund for the remaining half of the order nor my remaining item. They routinely disconnect the live feed if you say anything they don't like. Please -do yourself a favor and run, don't walk, away from any dealings with this company or its owners."
"I have placed three orders from this company to have them ship the products to my customers. Now being 12/17/08 orders have been delayed back three times to a later date! I had to have made atleast 50 calls in 1 week with never no live phone response. Ive sent email after email and never no response through that etheir. The recording on the phone number would always say all representives are busy with other customers then would direct you to use live chat support in witch I had little luck chatting with them a few times and them telling me the order is due to ship out this date or that date causeing me to delay and look bad on my website customers. I have been honest with my customers and have decided cause of the long wait to deliver I had to refund them there money cause of the time and trust that I have wasted with this company. My site being www.gamefanfanatic.com wants to stay true to its customers now thanks to this experince with aislebuyaisle.com my site will have 3 negative reviews! To any wholesellers that run a home business @ home STAY AWAY FROM THESE FRADULENTS! THEY SAY THAT THEY WILL DROPSHIP TO YOUR CUSTOMER FOR YOU, DO NOT WASTE YOUR TIME, BREATH, OR MONEY ON THESE PEOPLE! They will take your customers money and run!"
"This company is only in the business of fraud. BEWARE of ALL POSITIVE REVIEWS. This company has ONE INTENTION ONLY and that is to steal your money. They WILL rip you off.
The positive reviews written here are planted by the company to make you doubt other people and increase their chances of you giving your money to crooks."
"Add me to the list of suckers who did business with AisleBuyAisle. Ordered over a week ago; no word since. They are very prompt about billing credit cards, though. 0 out of 5 stars. I am notifying the sheriff's dept. in Covina CA, about this business. "