"I have ordered from Alfred already several times during past two years (this time I got disc brakes for my new bike). Each order was completed perfectly, all the goods have been exactly as expected. Orders have been completed quickly, with shipping confirmation e-mail in one - two days. The goods are always well packed, so it is impossible to break anything during the long way from USA to Europe. I can recommend this site to everybody. Thank you very much! I'll keep with you in future too."
"This is my 3rd time buying from A E Bike. Each purchase was delivered as promised in a reasonable amount of time for what I consider a good price; the best price I have been able to find on the web.
What criterion is most indicative of the buying experience? Repeat business. I will buy from them again, making them one of my first stops when searching for bicycling related products. Primary reason: great price."
"I ordered cycling shorts from Alfred E. Bike. I received exactly what I ordered via UPS six days later. No problems. Fast and efficient. A.E.Bike had the best price on the internet. I will not hesitate to order from them again."
"Very friendly customer service. Order was placed on April 29, 2006 and received in Quebec, Canada on May 10, 2006 by USPS Air Mail. Great merchant, very easy to do business with.
Good prices, very reasonable shipping cost and fast.
Will reccomend them to friend and will do business with them again in the future.
Best regards
R Charron
Quebec, Canada"
"Purchasing from AE was a very positive expirience. They had the best price for this product bar none...(another retalier that advertises that they will match competitor's prices refused to sell for the same price as AE!)
Shipping was fairly priced and blazing fast!
Thanks Alfred E. Bike! I will be ordering with you again."
"Outstanding. Order processing is quick and so is shipping. Considering I live in Europe AEBike delivers goods very fast. I will continue to buy from this merchant in the future. This is my second transaction with AEBike."
"Alfred E. Bike is a great place to purchase bike components. They have a great selection, the best prices and great service. Thank You."
"This time I ordered a seatpost, then had to add another part to my order 2 days later. I called AEBikes, they were great, added my extra part no problem. I've ordered from them before, their prices are great, their service is fast, they are easy to deal with. I buy bike parts from all around the world, basing my decisions primarily on price. AE Bike usually wins on price (always the lowest prices and best selection in North America), and always their customer service is great. Furthermore, their product descriptions always describe exactly what you need to know (weight, dimensions, materials, compatibility) without the marketing hype. This company defines how an internet BtoC should work."
"I ordered a Kryptonite Evolution bike lock which arrived missing the carrying bracket. I called the seller and was told that the kryptonite bracket would be sent to me. What I was sent instead was a useless cheapo off- brand bracket that will not work on my bike. I contacted the seller again and they told me that I was stupid for wanting a carrying bracket and that I should carry the lock in a backpack and then refused to send me the proper Kryptonite bracket, saying that they could not get one (I wish they would have at least had the self respect to make up a better story than saying that a bike shop can't get a mounting bracket for the commonest brand of lock in the world.) They now refuse to take back lock for refund because I used it while waiting for proper bracket to be sent! I'm willing to bet that they sold the bracket that was supposed to come with the lock and planned all along to substitute the cheapo junker. Do this switch frequently and make a few extra bucks? "
"I've order from AE Bike several times. Prices are excellent, as is the service. Very polite and helpful on the phone."
"Friendly and outstanding store. They have a good selection and great prices. Their site is easy to nagivate and has many features like forums and classifieds. The classifieds is a bit thin but time will tell. I purchased 2 items using their website www.aebike.com because they had the best price I could find on the net. The only bad thing is the website only offers ground service for shipping in the US. I needed it in a rush since my bike was wrecked during a race and winter was rolling up fast. Well, just give them a call. They shipped my stuff next day and it arrive in that manner. So don't be fooled by US ground only. Thanks Alfred E Bike! My bike is almost back in service. "