Product & services pricing
4.37/5
Chance of future purchase:
4.52/5
Shipping & packaging:
4.47/5
Customer service:
4.42/5
Return/Replacement policy:
4.45/5

5/5

2024-11-04

Great source

"Alibaba is a comprehensive source for suppliers and provides effective tools for selecting suitable connections. It also offers safe solutions for payment and delivery that are welcome especially for first time users."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-11-03

Easy to Shop and the Service is Excellent

"Alibaba is has everything you would need and more! It is easy to shop and majority of the vendors are quick at responding to my questions and are helpful. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-09-27

Excellent from Start to finish

"Excellent from Start to finish. Paid for a licence for Windows 11 pro and got it immediately and installed it the next and now it is working perfectly"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-02

excellent and very helpful to grow my business

"You can easily grow your business by importing goods from any country. And that's what I'm doing. Because it's good, it's very good, Alibaba"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-01

One stop for any product

"Words cannot express how I feel.
I just know that I would have find it very challenging to develop and start my business without ALBABA
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-01

Very satisfied

"Every time I shop on Alibaba, I get the product I want, of course at a low price and good quality."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-01

sehr zufrieden vielen Dank

"habe schon mehrmals bei ALIBABA gekauft immer sehr zufrieden auch mit der kommunikation Kundendienst"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2024-11-01

limit an address to type in a box ,

"limit an address to type in a box , can't write full my address and last order delivery mistake."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-10-31

Easy to handle

"The homepage is clear, so the process was easy"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-10-10

BUEN SERVICIO

"BUEN SERVICIO Y BUENA CALIDAD DEL PRODUCTO"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-30

Awesome Product

"Product Quality & Packing Awesome .... 100% Satisfaction
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-29

Best company

"Alibaba I love you! That's all."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-29

Great platform for B2B deals

"Easy to use platform in order to find suitable suppliers for the business. It is possible to place RFQ. Alibaba gives you, automatically, a table of comparison between multiple offers.
Transaction are safe and purchasing process is very simple.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-10-28

Excellent service and top quality products

"I regularly order and like all previous orders, Amy was amazing. Very professional and the whole process is like clockwork. I have a high level of trust and confidence in my dealings with Alibaba and ANKA"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-09-12

Great Products at good Prices

"Very High-Quality Products, Lisa Pi from Shenzhen Rui Cai Gifts Co., Ltd, Is Very Helpful and Easy to get along with, has Very Quick Delivery times, is A Great Company to Deal With, is Very Trustworthy, AAA+"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges