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Product & services pricing
4.57/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.54/5
Customer service:
4.63/5
Return/Replacement policy:
4.63/5

Verified
5/5

2019-10-14

Great to do business with

"The company is very responsible - always looking to improve and their response is excellent."

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Verified
5/5

2019-10-14

reliable foundry castings supplier

"we bought this nickel alloy castings from Qingdao Hexin machinery, the quality and service satisfy us a lot.
The surface is very well, the special lost wax investment casting process is helpful.
We cutted the cast column post, the insde quality is solid.
we bought from other supplier before, the surface is ok, but when we cutted them, many shrink holes inside of the casting.
We bought other casting baskets, trays , and grids,fans from HEXIN , the service life of their castings is longer than normal castings, i think they pay special efforts for the quality . Quality is very important for our customers, we prefer to buy high quality castings , even to spend a little more money. The quality is worthwhile of the money.
"

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Verified
1/5

2019-10-13

Our bad experience with marble mantel fireplaces supplier

"So many dishonest sellers and fraudsters on Alibaba.
But Alibaba customer service don't care about it and don't care about Alibaba reputation, continue nourishing those fraudsters. My story with Shijiazhuang Yilin Arts Import: I received fake products. There was missing parts. Seller forced me to pay for his mistakes (missing parts). I presented all the docs, opened dispute 6 times. Guess what? Alibaba customer service closed all my disputes without reasonable explanation. Why? Short answer is money. Because Alibaba supports sellers only - because sellers pay to alibaba for the right to sell on this website. So, if seller will leave Alibaba, Alibaba will loose money. So, Alibaba will screw Buyers to satisfy sellers. That's simple. By the way: seller can change or even delete your review, after you placed an order. So, what's the point to leave a review, if seller can delete it?
"

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Verified
3/5

2019-10-13

Alibaba charges and exchange rates

"The payment process could be better if exchange rate and charges are all showed up for review before payment."

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Verified
1/5

2019-10-12

WARNING BUYER BEWARE!!!

"WARNING!!
BUYER BEWARE!
Alibaba will rip you off!
They do not offer any buyer protection at all! The so called "Trade Assurance Policy" does not protect buyers! And the quality of products sold are very poor.
If you buy you will be stock with your purchase like it or not and forget getting your money back.
"

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Verified
5/5

2019-10-12

Straightforward

"Nothing bad to say, very straightforward and relatively easy to find what you're looking for. It took me a while to find the right seller, but, eventually I did and I'm more than satisfied and grateful. "

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Verified
5/5

2019-10-12

very good service

"all items are just to meet our requirements and very good quality we could find ."

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Verified
5/5

2019-08-27

review

"great expirience,this is my second order, very friendly staff, thanks i will order again soon "

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Verified
5/5

2019-10-12

Easy, I cfound the product, I found a supplier, and I am happy

"Thanks Alibaba, I had a great experience, and will use this service again."

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Verified
5/5

2019-10-12

Chibson Les Paul

"Bought one, got one, took a long time but it was worth it."

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Verified
5/5

2019-10-11

First Time Buyer

"A bit head scratching at first , but once you get used to the website it's good to follow, a bit like ebay. Ordering and payment was no problem, my only gripe would be the postage charge, was a bit steep for a small item, but that's outwith sellers remit, so overall, a good website to use"

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Verified
5/5

2019-10-11

Excellent service

"Never ordered anything through Alibaba, so I was a little skeptical at first. Everything, however, went smoothly and absolutely no problems with anything. Timely shipping and intact product. "

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Verified
5/5

2019-10-11

Fast friendly and hassle free transaction.

"Fast friendly and hassle free transaction."

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Verified
5/5

2019-10-11

love it

"Great customer service will be returning"


Verified
5/5

2019-10-11

Vendedor Profesional

"el vendedor una excelente persona
y profesional en su campo laboral,
muy agradecido de el
"

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