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Alien Photo

5 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-10-07

"My experience is similar to the rest. I ordered on line and received an email saying I needed to contact them regarding my order. It was an upsell with information not on their web site.

When I wanted only the camera without a warranty or accessories I was told the camera was coming from overseas. Therefore, there was no US warranty. I said that would be fine I was willing to take the risk for the price. When I called back 5 minutes later to verify that this was actually a sealed Sony camera the salesperson I then talked with informed me that my order had been cancelled!

I would not have known there was no camera coming until the end of the 4-6weeks I was told it would take to get the camera instock...BTW their website stated the camera was in stock.

I cancelled the order formally!

Beware!
"

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1/5

2002-08-16

"THIS PLACE IS A SCAM! I saw their prices on their website and was blown away! But after calling and trying to place an order they told me it was in stock, or it was until I wanted nothing more but the camera itself, not the double priced accessories that are suppose to come with it, DON'T BUY FROM HERE!"

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time

1/5

2002-08-15

"Total scam. I phoned in my order to make sure that their phone worked. They charged credit card right away but still haven't seen anything yet. All of a sudden, their phone is always busy I can't reach them through phone, fax, or email. AMEX has the same 800 number for contact so all they can do is reverse charges."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach

1/5

2002-08-14

"This company is scamomatic. They sell grey market/refurbed/international models as new USA models. Remember if if is is too good to be true it probably is."

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Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-06-04

"Their prices looked too good to be true, but I checked it out anyway. They had a customer service number which I called and it was always busy ... hmmmmm ...
I would (and did) stay away.
"

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Value the company offers
Is committed to quality products and services
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Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A