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Verified
5/5

2010-04-29

"Order purchased via Ebay. Communication was excellent, had to call them a few times to clarify shipping. Much better than I expected and I got the camera in 2 days as promised."

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5/5

2003-08-16

"I've read so many horror stories about online retailers that I was a little hesitant to try one.Alkit had good reviews , so I gave them a try.
I have to say,if there is such a thing as a perfect transaction, this is it!Very quick correspondence after the e-bay sale.Tracking worked perfectly.Everything arrived when they said it would,and is exactly as they had described in the ad! No bait and switch, no high pressure sales.This place is the real deal.It's hard to find a reputable dealer amongst the many scams on the web. Great price , great service.Honest dealer amongst the sharks!Highly recommended!
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Overall quality of ordering process
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5/5

2003-03-17

"Company recomended by a family member. They worked with me on my purchase for the Gov't. Had to return one item of the five ordered, had no problems. Would do business with them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-23

"Purchased a new Canon S45 US model. Shipped same day, when promised, even though I ordered late in the day. No pressure. Great communication (e-mail and phone). Camera just as promised, with all accessories, etc. This is an example of how things should work. Special thanks to Danny!"

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Overall product shipping and delivery process

1/5

2002-05-27

"I purchased a canon EF300/2.8IS lens from this company after their ebay sale (ebay number as invoice) fell through. I received this lens and found there was no canon strap that was supposed to come with the lens yet it was billed as new. I did not think this was a big deal as I do not use the strap and replacements are inexpensive. However, I recontacted the company 3 months later about getting a canon EOS D60. I was told i could submit my credit card which would be charged and placed on a list and the camera would be shipped as they got stock. I refused to have my card charged. Two weeks later I asked about availability and they told me that I could purchase via ebay for 3000 dollars when their web site advertised the camera for 2199. I was told there was one ebay camera that the buyer backed out of and I could get it for 2800 before it was placed back on ebay. I was then told that if you purchased via their web site or by phone for 2199 you were on a list but the cameras coming from the distributor (canon) were going to ebay. So essentially they take your money, you believe you are on a wait list for shipment but the merchandise they do get goes to ebay for a higher price rather than the paying customer. When I questioned them on this policy they stated.. "this is our policy". I find this absolutely horrible practice. THey have lost my business and I know of at least 3 others who have had similar interactions. THey are not an honest outfit.

Mark
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process