"I ordered a 5-pack of Click-n-Carry Bottle Belt Clips, and the order was delayed. I didn't see the email notifications they sent asking if I still wanted the order or if I wanted to cancel for a full refund. In the meantime they sent a couple of other emails apologizing for the delay and offering to take 1/2 the price off if I still wanted to buy. By the time I got back to them they were extremely helpful and accommodating, and I will be getting half off the price for about a three week delay. Since I'm not really in a hurry, I thought that was excellent customer service and a very generous offer. Three weeks is not a big deal, whether I was in a hurry or not. I would definitely shop with these guys again. Thanks for the great communication.
Andy Weisberg"
"I was in search of a perfect way to carry some new "beach" chairs, and my girlfriend stumbled on All Straps who has the BEST solution!
Their amazing customer service guided me to the right product, before I made a purchase, and made sure it would get delivered before our vacation. The product (and some spares just in case) arrived way ahead of time and I got them installed in minutes.
In continued discussions with the customer service team, I've discovered so many additional uses for the straps, from garage to house to trunk (like my reusable shopping bags!).
They truly have a passion for their product and customers. Every question has been answered with extensive personal responses and I am amazed at every turn.
I'm looking forward to more business with them, and new ideas coming out of their shop!"