"After a few years of ordering the same meds, I found this time to be extremely difficult. I have had to call customer service several (4 or 5 times), my vet’s office also 5 times (They confirmed approving the order several days ago.)Then 3 days with no response from Allivet. When I called again today, I learned that the order is being processed at the pharmacy, but there had been no email about that. In the meantime, I have been concerned that my senior dog would have a lapse in her pain meds. Allivet offered to expedite delivery, to their credit. I must also say that the customer service reps have been extremely polite. I just wonder where the breakdown occurred."
"Went very fast. The Slowest part was waiting for the coupons to download but worth the wait. I was happy to see you had them on file and I didn't have to go search through old emails and reciepts to find coupon codes. Thank you!"
"When my vet did not respond to the request to approve my dog's meds, Allivet persisted and continued to send the request until the vet responded. This took three days, but it got done with no further effort on my part."
"Very easy to place order unlike other websites. Thank You!!!"
"Switched vets and refill wasn't approved by old vet. Missed email from Allivet about this"
"I searched for the best price for Galliprant and Allivet saved me $10 over everyone else."
"Allivet is easy to order from and autoship is wonderful!"
"Sam product at a much better price - nothing more to add....."
"But thanks to the efficient and kind representative I spoke with I will receive my order tomorrow. Thanks for the Great job you're doing Allivet!"
"Had to get help finding right products. Takes 10 days if u use free shipping"
"Good price,fast and efficient service "
"Great on every level. Alliright "
"Their site is super simple to navigate through. I need to call Allivet to have a question answered, there was no extended wait and the customer service person I spoke with was extremely helpful and very courteous."
"Great service and prices! The automated system is a breeze. Alivet provides the best products. The payment system is state-of-the-art. Everything is easy to understand, and the automatic shipments saves me time and energy in ordering and receiving our pet's long-term meds. Can't beat this. Howlin' with delight at the moon!"
"What ever I order, I can be assured it is in stock and delivery is always just a few days away. Thanks!"