"I purchased twice from Allurez with the first item being is use for 4 years now. Great quality of the gems and craftsmanship. No complaints whatsoever. Only reason I am leaving a four vs five star is second purchase the item had defect and customer service experience was a slow and a bit confusing. Either way they took care of my issues very quickly and I am happy customer. They care about their brand and image and will do what is necessary to make sure customers have a great experience and return to buy again. I would recommend purchasing from them and I will do so again myself. "
"Everything about my order and the service was great. I had a few interactions with customer service to change my order a bit, and they were very helpful and professional. The order was completed and shipped quicker than I expected, considering how close to Valentine's day it was. I have nothing bad to say about my experience! "
"I ordered a ring on December 1st that was supposed to ship on the 10th. Well, it never did. Every time I called the office I was guaranteed it would ship on a different date. In total, I was promised it would ship on 4 different dates spanning across 2 weeks. Additionally, each representative promised me if have it by Christmas. Well, needless to say it's actually Christmas Eve right now and my item still hasn't shipped... I will never do business with this company again and if suggest you don't either."
"They demand payment up front, advertise a shipping date and I’m still waiting. You will get several excuses from a call center or more than likely someone at home with kids crying in the background. No management will call back. I was only given a name of Miss Kim as a manager ,which is never available or might not even exist. Besides what professional place refers to the management as miss Kim. If you have any expectation of your jewelry being delivered on time for a special event go anywhere else. At this point I’ve ask for a refund and been denied. As far as quality I would have no idea. Still haven’t seen it, afraid I never will and will be out $4,311. "
"Amazing company! Got my engagement/wedding ring set exactly 2 weeks after I ordered it! Absolutely LOVE my rings! They are even more beautiful in person than they are on the website! Would definitely recommend this company to everyone!"
"Thank you for everything! The Diamond Antique Style Engagement Ring Setting 14k Two-Tone Gold (0.12ct) with selected .0.50 Carats Round Diamond is high quality, the service is superb and packaging is impeccable. I will definitely order again! ALLUREZ.COM offers a great selection of jewelry that can be personnally customized at very competitive prices. I'm very much looking forward to making future purchases at ALLUREZ.COM"
"My wife always wanted a bigger diamond in her wedding set, but was unable to since it would wash out the setting. I found this ring for her on here and got it for her for our 27th anniversary ❤ well she loved it, thanks for making my wife so happy snd getting it to me on time."
"I was nervous about ordering fine jewelry online. Never had done it before. I took the leap and was enormously satisfied with the pendant that I ordered for my wife for our 20th anniversary. It is absolutely beautiful and will be very special to her. Allurez has one truly satisfied customer. If I could give 6 stars I would!"
"Liars and scammers! Buyer BEWARE! "
"Had my ring cleaned! Looks great! "
"Liars! Promised jewelry by May 17th and failed. I have received nothing! Don’t waste your money. "
"I found a dolphin ring that I had been looking for for years. I did find some dolphin rings at other places but they were all cheap looking or tiny. The ring I got is well crafted and very classy! I Love it! Plus they packaged it securely and got to me in a week. Awesome! I will be shopping there again real soon."
"I just received my 3 diamond platinum engagement ring from Allurez. Honestly, I am "thrilled" to possess my custom designed ring. The 10 diamond side set stones; 5 on each side (.15 carats) match perfectly with the 2 (.15 carat) diamond stone mounts. I ordered a round center diamond (.40) to balance the ring. The craftmanship is excellent. The diamonds sparkle, shimmer, and are very vibrant in natural light. Direct light makes the diamonds dance with dazzling colors like the "Aurora Borealis" light up the Alaskan sky. To top that, purchase to delivery was 14 days! For those reasons, I highly recommend Allurez for all your jewelry considerations. "
"Customer service was great! They care about truly making a customer satisfied and go the extra mile! Definitely recommend! Very fast shipping as well! Best quality for money. "
"Amazing service, wonderful customize item. "