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Product & services pricing
5.00/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
5.00/5

Verified
1/5

2015-03-13

"I purchased a ring from Allurez.com and the entire experience was an expensive, very frustrating, disaster. One day after receiving the ring a stone fell out, so I contacted them and paid for shipping to return for a repair. Over a month passed before I got it back and, again, within 24 hours a different stone fell out. I asked for a refund and was told that it wasn't possible because the 30 day return period had passed. I kept asking and after many unreturned messages, TWO months later, I finally conceded and accepted an exchange for some earrings, even though it really didn't feel like the right thing to do. Three weeks later, after following the instructions to the letter, I was sent the same defective ring right back to me. I'm sure if you don't have any problems with these guys they're fine, but be ready for a fiasco if something does. "

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Rep reply posted 2016-04-05
A rep from Allurez.com, Redacted, has responded:

“At Allurez we strive to offer every single customer with the best possible customer service. We go above and beyond to make sure all of our customers are satisfied. We have resolved all the issues with this customer and they are now a happy and loyal customer.”


Verified
5/5

2015-01-16

"I ordered an Allurez watch, and the quality is extremely high. This watch is worth much more than I paid for it. The customer service team was so helpful. I would definitely recommend purchasing with Allurez!"

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Verified
4/5

2014-03-10

"I would like to thanks the allurez team as I am highly satified by the product I received. I was a bit worried about the idea of bying a wedding ring on internet and in another country but the customer services team provided me with a great support and answer all my questions during the process. I received the ring on time and I would recommend allurez to anyone who you like to get high quality jewelery products at a very good price !
"

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Verified
5/5

2014-02-06

"I was very pleased with the amethyst ring which I bought from Allurez. The ring is beautiful and fits perfectly. Customer service was very good. I appreciated the fact that if you pay by check rather than using credit, the price of the item is discounted. I was impressed that I was given that option, and that it resulted in savings for me."

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Verified
5/5

2013-12-08

"Purchased double halo yellow gold earring jackets for my diamond studs. The jackets are beautiful, stones are matched and are brilliant. Jason provided wonderful customer service.
This was a big purchase for me and I'm totally satisfied with the lovely diamond earring jackets. The are classic and fit the studs perfectly. Thank you Allurez! Nancy P.
"

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Verified
5/5

2013-11-06

"I was apprehensive while making my first purchase jewelry, but shopping with Allurez was simply amazing experience. I am very happy. I didn't find such beautiful rings in Russia. Thank you very much."

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Verified
5/5

2013-10-30

"Great product, great service, all went smoothly and all my questions were quickly answered. Would definitely buy from Allurez.com again."

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5/5

2013-10-04

"I was bit apprehensive in choosing my wedding ornaments from an online store, but then my best friend suggested me this site. I found the wedding jewelry collection of Allurez simply great. Awesome product range, reasonable prices and the superior grade quality is what impressed me the most. I am thankful to Allurez to make me look more beautiful than I am on my wedding day."

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Verified
5/5

2012-10-12

"Allurez is the place to go for jewelry. My fiance is absolutely overjoyed with the diamond engagement ring that I purchased for her. They have the best customer service and will work tirelessly with you to satisfy all of your needs. Allurez is truly the place to go for your jewelry!"

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Verified
5/5

2012-07-12

"After hearing about Allurez from a friend, I decided to check them out myself. It was the best choice I ever made. The graduating three diamond pendant I bought from them not only met my expectation but exceeded it. The diamonds are very bright and sparkly and the price I paid for it was very affordable. If you are looking for high quality jewelery at low prices, Allurez Jewelers is the place to go. "

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Verified
5/5

2012-03-23

"Allurez Jewelers is my favorite jewelry company. I love their selection of colored diamond jewelry and gemstone jewelry. They also offer amazing service. I was surprised by how fast i received the ring i purchased from them. I will visit Allurez.com again soon to buy more allurez jewelers designer jewelry. "

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Verified
5/5

2012-03-12

"Allurez is simply the best jewelry company. I bought an antique style engagement ring from them for my fiance. She loves it!
We also purchased a GIA certified diamond from them at a much lower price than other jewelers.
Thank you Allurez Jewelers!!
"

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Verified
5/5

2011-12-17

"Allurez jewlers is the best fine jewelery company there is.
I read their reveiws and ratings before buying and it turns out all the customers are right about being so happy with Allurez.

I bought Fancy Yellow Canary Diamond Earring Jackets from them.
The earrings look much more gorgeous in person. I always get compliments about them.

I will be buying more from Allurez.com!
"

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Verified
5/5

2011-06-18

"I bought an Antique Style Pave Engagmenet ring with a 2.00ct Round GIA Certified Diamond
Very satisfied with the product and great service
"

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Verified
5/5

2011-04-25

"I purchased a 2nd diamond right hand fashion ring from Allurez and I am are very happy with it. I am a loyal customer and I love buying jewelry from Allurez Jewelers.
Great company!!!
"

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