"very helpful in picking the best model that would work for me "
"Excellent furnace with no issues so far. Some reviews say it is load, there are settings for high, med and low also depends on their cold air returns in the home as the duck work will flex and make it sound load. So far so good! "
"Shipped the same day. Great service."
"We thought we might get a professional to install the diy mini splits we got, but we ended up doing it ourselves (none of the hvac companies contacted us in regards to the work order). Installation was as simple as the video shows. There aren’t any directions for the electrical part because you are suppose to get a professional to do that part (we have one in the family). We installed two 24,000 btu units from start to finish in less than 5 hours. "
"Delivery was made on as promised, easy installation and it works great! I'll buy another one when I need it."
"order was placed on a weekend and was recieved in an exceptionally short time."
"Fast shipping. Package showed up as expected. Will be buying AC from them also."
"No real advice was given, no upsell was offered. I had to prompt the person to give me answers."
"Everything went as good as you would want. A satisfied customer. "
"Alpine provided everything needed for the installment of the AC and gives you options to exclude items if you don't need them and the shipment arrived quickly. I'm very happy with the price and product. It was a bit difficult to find a contractor to finish the line set but I did find one and it was worth saving over half the cost of buying and having a contractor install an AC unit. "
"Service and delivery was great, the unit works wonderfully."
"Excellent product at excellent price , we set it up with all the instructions they gave me an now is running really good!!!"
"Went very well. It seemed to me to be a bit disorganized as to the delivery date but the box arrived and all the items paid for were in it. The task I'm doing is proceeding extremely well. I would buy from and use Alpine Air again."
"Very Thorough and professional."
"Driver called and unloaded as needed."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Corrine,
Thank you for your recent purchase from Alpine Home Air Products and for your review - we appreciate your feedback. I am sorry to hear that our product specialist's assistance was not satisfactory. We are currently reviewing the calls and will be sure to address this issue, so all of our customers receive the same level of excellent service that we aim to provide on every call. If there is anything we can do to assist or if you have any questions, please let us know. Our customer solutions team is available M-F 8am-5pm and Saturday 9am-2pm CST at 800-865-5931 and will be happy to assist.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”